# Boateng Ernest

Boateng Ernest is a remote worker on Himalayas, IT Technician at CompuGhana Company Limited, based in Ghana.

Source: https://himalayas.app/@boatengernest

```text
IT Technician at CompuGhana Company Limited, supporting users and maintaining computer networks with a 95% customer satisfaction rate.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Ghana |
| Authorized to work in | Ghana |
| Salary expectations | 60k+ USD |
| Job categories | IT Support Specialist, IT Manager |
| Skills | IT Support, Technical Troubleshooting, Network Administration, PC Maintenance, Hardware installation, Software Installation, Network Security, User Identity Access Management, Endpoint Protection, IT Audit, Disaster Recovery, Data Analysis, Operating System, Enterprise Systems, SAP ERP |

## About

```text
At CompuGhana Company Limited, I install and configure computer hardware, software, and peripherals, and carry out routine maintenance and repairs.

I manage and maintain computer networks, configure network devices, and provide in-person and remote technical support to users.

At Ga East Municipal Hospital, I supported IT, networking, and desktop systems and maintained mainframe and user accounts. I resolved technical issues including system crashes, slowdowns, and data recovery, with customer satisfaction scores between 95% and 100% on calls.

At ELINC China Corporation Limited, I supported project coordination through scheduling, stakeholder communication, research, and tracking project progress. I hold a Bachelor of Science in Information Communication Technology Education and completed Cisco Cyber Security Operations training.
```

## Experience

### IT Technician (current)

CompuGhana Company Limited. Jan 2025 - Present

```text
Installed and configured computer hardware, software, and peripherals. Managed networks, performed maintenance, and provided user support to ensure optimal performance.
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Skills: Hardware-installation, Software-Installation, Network-Administration, User-Support, IT-Management

### Personal Assistant

ELINC China Corporation Limited. Sep 2022 - Aug 2023

```text
Provided administrative support, managed calendars, and coordinated with stakeholders. Assisted in research, analysis, and project management tasks.
```

Skills: Administrative-Support, Calendar-Management, Stakeholder-Coordination, Research, Project-Management

### IT Manager/Support

Ga East Municipal Hospital. Oct 2021 - Sep 2022

```text
Championed IT, networking, and desktop support for hospital staff. Performed troubleshooting, data recovery, and user training, achieving high customer satisfaction.
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Skills: IT-Support, Networking, Troubleshooting, data-recovery, User-Training, Help-Desk

## Education

### University of Education Winneba

Bachelor of Science, Information Communication Technology Education

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Bachelor of Science in Information Communication Technology Education.
```

### Ghana-India Kofi Annan Centre of Excellence in ICT (AITI-KACE)

Cisco Cyber Security Operations, Cyber Security Operations

```text
Cisco Cyber Security Operations training.
```

## Tech stack

- Oracle
- Figma
- C++
- Linux
- Windows
- WordPress
- Microsoft Power BI
- SQL
- Microsoft Visio
- Microsoft Project
- Microsoft Office
- HTML
- CSS

To contact Boateng, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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