# Blerta Abazi

Blerta Abazi is a remote worker on Himalayas, Order Fulfillment Assistant at Gjirafa Inc., based in Kosovo.

Source: https://himalayas.app/@blertaabazi

```text
Marketing Coordinator at Gorenje Department Store who coordinated campaigns and analyzed their performance.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Kosovo |
| Authorized to work in | Kosovo |
| Salary expectations | 20k+ EUR |
| Job categories | Marketing Coordinator, Social Media Coordinator, Media Coordinator, Order Management Assistant, Customer Support Representative |
| Skills | Digital Marketing, Traditional Marketing, Campaign Coordination, Market Analysis, Competitive Analysis, Campaign Performance Analysis, Data Analysis, Analytical Reporting, Strategic Recommendations, Social Media Management, Website Content Management (CMS), Data Visualization, Excel, Pivot Tables, Power BI |

## About

```text
At Gorenje Department Store, I coordinated marketing activities and promotional campaigns, monitored their performance, and prepared promotional materials and media copy.

As Media & Social Media Coordinator at Neptun Kosova, I planned digital marketing strategies and managed campaigns across social media and digital platforms. I analyzed campaign performance and conducted market and competitor analysis.

For Global Albanian Gastronomy Festival and Kosova Business Forum, I managed social media and website content and supported promotional activities and events. I monitored performance and prepared reports on promotional results.

At Gjirafa Inc., I managed and monitored customer orders through delivery, coordinated across departments, and prepared daily order-status reports. I also analyzed problematic cases and proposed process improvements.
```

## Experience

### Order Fulfillment Assistant

Gjirafa Inc.. Jun 2025 - Mar 2026

```text
Managed and monitored the customer order process from receipt to final delivery, coordinating communication across customer support, warehouse, finance, and logistics. Analyzed problematic cases, proposed process improvements, and prepared daily order status reports.
```

Skills: Ecommerce, Order-Management, Customer-Support, Logistics-Coordination, Reporting, Problem-Solving, Communication-Skills

### Media & Social Media Coordinator

Global Albanian Gastronomy Festival. Feb 2024 - Dec 2024

```text
Developed and implemented digital and traditional marketing strategies to promote the festival, managing content across social media and the official website. Organized promotional activities and events, collaborated with partners and media, and monitored campaign performance.
```

Skills: Digital-Marketing, Social-Media-Management, Content-Management, Event-Coordination, Campaign-Analysis, Reporting, Collaboration

### Media & Social Media Coordinator

Kosova Business Forum. Dec 2023 - Jan 2024

```text
Managed content and communication across social media platforms and the official website, supporting the planning and execution of promotional activities and business events. Collaborated with partners and media, monitored content performance, and prepared reports.
```

Skills: Social-Media-Management, Content-Management, Event-Support, Communication-Skills, Reporting, Collaboration

### Media & Social Media Coordinator

Neptun Kosova. Apr 2023 - Nov 2023

```text
Planned and implemented digital marketing strategies to promote products and offers, managing advertising campaigns across social media and digital platforms. Analyzed campaign performance, conducted market and competitor analysis, and prepared analytical reports for management.
```

Skills: Digital-Marketing, Social-Media-Management, Campaign-Management, Data-Analysis, Market-Analysis, Competitive-Analysis, Reporting

### Marketing Coordinator

Gorenje Department Store. Sep 2021 - Mar 2023

```text
Coordinated and supervised marketing activities and promotional campaigns, monitoring and analyzing campaign performance. Managed social media content, collaborated with external partners and agencies, and prepared promotional materials and media copy.
```

Skills: Marketing-Coordination, Campaign-Management, Social-Media-Management, Content-Creation, Collaboration, Reporting

### Customer Support

Gorenje Department Store. Jun 2021 - Aug 2021

```text
Managed customer communication through phone and social media channels, verifying and confirming online orders. Provided information and assistance to customers regarding products and services.
```

Skills: Customer-Support, Communication-Skills, Order-Verification, Problem-Solving

## Education

### University of Prishtina

Bachelor's Degree, Albanian Literature

```text
Pursued a Bachelor's degree in Albanian Literature at the Faculty of Philology.
```

### Roi Academy

Certification, UI/UX Design

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Completed a certification in UI/UX Design.
```

### Nonprofilready.org

Certification, Marketing

```text
Completed a certification in Marketing Essentials.
```

## Tech stack

- Microsoft Excel
- Power BI

To contact Blerta, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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