Blazej Musielak
@blazejmusielak
I am an experienced client services professional skilled in international customer support and multilingual collaboration.
FranceWhat I'm looking for
I am a motivated, detail-oriented client services professional with a strong commitment to continuous learning and skill development. I bring a methodical approach to problem-solving and a proactive, adaptable mindset to my work.
As a Senior Client Services Associate at MAPI RESEARCH TRUST, I handled international client requests and worked closely with teams on international projects, supporting clinical trial consulting activities across markets.
Previously I worked as a Customer Service Assistant at Charles River Laboratories, processing international customer requests for Poland and the USA, and I have front-desk experience from hospitality roles where I welcomed guests and supported operations.
I speak Polish (mother tongue), English (bilingual), French (fluent) and Russian (beginner). I hold a Master in International Management (IBP program) and a Bachelor's degree in English in Business and Tourism, and I seek roles that leverage my organizational strengths, teamwork, and client-facing experience.
Experience
Work history, roles, and key accomplishments
Senior Client Services Associate
Mapi Research Trust
Jan 2022 - Jan 2025 (3 years)
Handled international client requests for an Irish clinical trial consulting firm and collaborated with cross-functional teams to support multinational projects.
Customer Service Assistant
Charles River Laboratories
Jan 2017 - Jan 2022 (5 years)
Processed international customer requests for a U.S. pharmaceutical company, coordinating support for clients in Poland and the USA and ensuring timely resolution.
Receptionist
Royal Hostel
Jan 2010 - Jan 2013 (3 years)
Welcomed guests and managed reception duties at a youth hostel, assisted with room upkeep and supported daily operations to maintain guest satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Le Havre
Erasmus Exchange Program, International Affairs
2014 - 2015
Participated in an Erasmus exchange at the University of Le Havre's Faculty of International Affairs during 2014–2015.
Warsaw University of Management
Master in International Management, International Management
2013 - 2015
Completed a Master in International Management (IBP program) at the Warsaw University of Management from 2013 to 2015.
Wroclaw School of Philology
Bachelor's degree, English in Business and Tourism
2010 - 2013
Completed a Bachelor's degree focused on English in Business and Tourism from 2010 to 2013.
Liberty High School, Academy of Newcomers
High School Diploma, General Studies
2005 - 2009
Awarded a high school diploma with honors from Liberty High School's Academy of Newcomers, completed 2005–2009.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
Job categories
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