# bhavya k

bhavya k is a remote worker on Himalayas, Technical Support Engineer L1 at Bell Techlogix India, based in India.

Source: https://himalayas.app/@bhavyak2

```text
Network Engineer at Bell Techlogix India who implemented LAN, WAN, and datacenter projects for enterprise clients.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Network Engineer, Technical Support Engineer, IT Analyst |
| Skills | LAN, WAN, Data Center Networking, Network Troubleshooting, Network Monitoring, Routing, Switching, VLAN, OSPF, EIGRP, BGP, TCP IP, Subnetting, DHCP, DNS |
| LinkedIn | https://linkedin.com/in/bhavyakanne |

## About

```text
At Bell Techlogix India, I designed, planned, and implemented LAN, WAN, and datacenter projects for enterprise clients. I also monitored network performance and availability with Zabbix, Grafana, and SolarWinds, and supported multi-vendor infrastructure.

At Accenture India Pvt Ltd, I managed incidents involving network connectivity, Windows systems, and secure application access, earning a 94% CSAT score. I also authored four SOPs and troubleshooting flowcharts, and I'm continuing CCNP-level routing and switching coursework.
```

## Experience

### Technical Support Engineer L1

Bell Techlogix India. Feb 2025 - Aug 2026

```text
Designed, planned, and implemented LAN, WAN, and datacenter projects, including new installations, upgrades, and configuration enhancements for enterprise clients. Resolved P1, P2, and P3 support tickets under strict SLA timelines, minimizing downtime and maintaining continuity of client network operations.
```

Skills: LAN, WAN, Data-Center, Cisco, Juniper, Fortinet, Ruckus, Extreme-Networks, Zabbix, Grafana, Solarwinds, ServiceNow, Jira, Salesforce, Slack, ITIL, LACP, VRFs, VLAN, ACLs, Firewalls, Cisco-TAC

### IT Analyst

[Accenture India Pvt Ltd](https://himalayas.app/companies/accenture). Apr 2024 - Jan 2025

```text
Owned end-to-end incident management for corporate network connectivity, Windows systems, and secure application access on Google product project teams, achieving a 94% Customer Satisfaction (CSAT) score. Diagnosed network connectivity issues using foundational TCP/IP tools to isolate localized Wi-Fi/wired issues from broader infrastructure outages.
```

Skills: TCP-IP, Network-Ping, Traceroute, NS-Lookup, Microsoft-365, Outlook, Teams, Cisco-AnyConnect, Citrix, Amazon-WorkSpaces, ServiceNow, Jira, Slack, ITIL, Active-Directory, Microsoft-Office, Microsoft-Entra-ID, SOP流程设计, AHT, SLA

### Internship Trainee

SkillDzire. Dec 2023 - Mar 2024

```text
Conducted technical and electrical engineering data feasibility reviews to support project planning and analysis.
```

## Education

### Networkers Home Private Limited

CCNP Enterprise Trainee, Networking

```text
CCNP Enterprise Trainee, in progress as of 2026.
```

### Simplilearn

Network Essentials, CCNA 200-301 Course, Networking

```text
Completed Network Essentials and CCNA 200-301 course.
```

### Networkers Home Private Limited

CCNA, Networking

```text
Trained in CCNA twice, with training also from Tungabadra Networks Pvt Ltd.
```

### Skillsoft

ITIL Foundation Certificate in IT Service Management, IT Service Management

```text
Earned ITIL Foundation Certificate in IT Service Management.
```

### Tungabadra Networks Pvt Ltd

CCNA, Networking

```text
Trained in CCNA.
```

### Cisco Networking Academy

Cisco Networking Basics, Networking

```text
Completed Cisco Networking Basics.
```

### Oracle

Oracle Cloud Infrastructure Certified Foundations Associate, Cloud Infrastructure

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Certified as Oracle Cloud Infrastructure Foundations Associate.
```

### Mahatma Gandhi Institute of Technology

Bachelor of Technology, Electrical & Electronics Engineering. 2019 - 2023. Grade: 8.1/10

```text
Bachelor of Technology in Electrical & Electronics Engineering with a CGPA of 8.1/10.
```

### Sri Chaitanya College of Education

Intermediate, MPC. Grade: 95%

```text
Completed Intermediate Education (MPC) with a score of 95%.
```

## Tech stack

- Salesforce
- Slack
- Microsoft Teams
- Jira
- Grafana
- Zabbix
- Solarwinds
- Wireshark
- Citrix
- ServiceNow
- Microsoft Outlook

To contact bhavya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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