# bharathimahe User

bharathimahe User is a remote worker on Himalayas, Administrator & Service Manager at Blueshore Airconditioning And Engineers, based in India.

Source: https://himalayas.app/@bharathimaheuser

```text
Service Operations professional at Blueshore Airconditioning And Engineers who improved warranty claim approvals to 98% and cut payment holds by 7 days.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 30k+ USD |
| Job categories | Service Operations, Service Delivery Specialist, Technical Support Specialist, Customer Operations Specialist, Customer Success Specialist |
| Skills | Service Operations, Service Delivery, SLA Monitoring, KPI Tracking, Warranty Audits, GSPN, ASTR Performance Tracking, FTF Performance Tracking, Service Scheduling, Vendor Management, Operations Coordination, Workflow Management, Process Optimization, Operational Reporting, Performance Analysis |
| LinkedIn | https://linkedin.com/in/bharathi-chinnappan-77024b248 |

## What I'm looking for

```text
I'm seeking a remote role in Service Operations, Service Delivery, Technical Support, Customer Operations, or Customer Success.
```

## About

```text
At Blueshore Airconditioning And Engineers, I managed GSPN service operations, including technician profiles, warranty audits, and ASTR and FTF KPI tracking.

I monitored SLA compliance across the technician network and prepared weekly performance and operations reports for leadership review. I also improved and streamlined the HVAC service operations system.

By tightening processes and coordinating more closely with vendors, I improved warranty claim approval to 98% and reduced average payment hold time by 7 days.

Earlier, as a JavaScript Full Stack Intern at Leiten India Pvt. Ltd., I built responsive UI components and basic APIs under senior developer guidance. I also completed AWS Cloud Practitioner training at Magic Bus India Foundation and built cloud projects including VPC design and multi-tier architecture.
```

## Experience

### Administrator & Service Manager

Blueshore Airconditioning And Engineers. Jan 2022 - Jan 2026

```text
Managed GSPN service portal operations, warranty audits, and KPI tracking across ASTR and FTF metrics. Improved warranty claim approval rate to 98% and reduced payment hold time by 7 days.
```

Skills: GSPN, SLA-Monitoring, KPI-Tracking, Warranty-Audits, ASTR, FTF, Operational-Reporting, Vendor-Management, Process-Optimization

### AWS Cloud Practitioner Trainee

Magic Bus India Foundation. Jan 2021 - Dec 2021

```text
Completed structured AWS Cloud Practitioner training covering EC2, IAM, S3, RDS, and core security fundamentals. Built cloud projects including VPC design and multi-tier architecture.
```

Skills: AWS, EC2, IAM, S3, RDS, VPC, Cloud-Security

### JavaScript Full Stack Intern

Leiten India Pvt. Ltd.. Jan 2021 - Dec 2021

```text
Built responsive UI components and basic APIs using JavaScript, HTML, CSS, and backend fundamentals. Collaborated with the development team on feature modules and testing activities.
```

Skills: JavaScript, HTML, CSS, API-Development, Collaboration

## Education

### Rrase College of Engineering, Anna University

M.E., Computer Science. 2026 - Present

```text
Pursuing a Master of Engineering in Computer Science, expected to complete in the current academic period.
```

### Rrase College of Engineering, Anna University

B.Tech, Information Technology. 2018 - 2022

```text
Completed a Bachelor of Technology in Information Technology from 2018 to 2022.
```

### Sacred Heart Hr. Sec. School

Higher Secondary, General Studies. 2017 - 2018

```text
Completed Higher Secondary education (12th grade) from 2017 to 2018.
```

### AWS

AWS Certified Cloud Practitioner, Cloud Computing

```text
Earned the AWS Certified Cloud Practitioner certification.
```

## Tech stack

- GitHub
- MySQL
- Figma
- JavaScript
- Linux
- Notion
- Git
- Canva
- Google Colab
- Power BI

To contact bharathimahe, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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