# becky k

becky k is a remote worker on Himalayas, Service Advisor at Kunes Auto Group, based in United States.

Source: https://himalayas.app/@beckyk

```text
I support automotive service customers, repairs, billing, warranty claims, and high-volume front-office operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 87k+ USD |
| Job categories | Service Advisor, Warranty Administrator, Receptionist, Cashier |
| Skills | Microsoft Office, ADP, Automate, Customer Service, Automotive Services, Phone Support, Parts Management, Billing, Warranty Claims Processing, Staff Management, Corporate Trainer, Repair Order Processing, Cash Handling, Administrative Support |

## What I'm looking for

```text
I'm looking for an opportunity where I can support automotive service customers, coordinate repair and billing processes, and apply my experience in customer service, warranty administration, and front-office operations.
```

## About

```text
I've supported automotive service operations at Kunes Auto Group and Crystal Lake Chrysler, helping customers understand vehicle concerns, repair needs, and estimated costs.

As an Express Lane Advisor at Crystal Lake Chrysler, I managed a five-person staff, parts inventory, billing, and restocking while keeping customer service the top priority.

My experience also includes processing repair orders, payments, deposits, inbound and outbound calls, and manufacturer warranty claims. I've advised customers on due vehicle services and maintenance.

Earlier at Motor Werks of Barrington, I handled cashier and reception responsibilities, trained part-time employees, resolved order issues, maintained records, and organized a company file room after a records relocation.
```

## Experience

### Service Advisor (current)

Kunes Auto Group. Dec 2020 - Present

```text
Welcome clients into the service station, examine vehicles, analyze damage, and estimate repair costs.
```

Skills: Customer-Service, Automotive-Services, Vehicle-Inspection, Cost-Estimation

### Express Lane Advisor

Crystal Lake Chrysler. Jun 2005 - Dec 2020

```text
Managed staff of five, parts inventory, billing, and restocking. Advised customers on services and maintenance.
```

Skills: Team-Management, Inventory-Management, Customer-Service, Billing

### Cashier/Receptionist

Crystal Lake Chrysler. Jan 2005 - Dec 2011

```text
Directed customers, processed repair orders and payments, prepared deposits, and managed inbound calls.
```

Skills: Customer-Service, Phone-Support, Payment-Processing, Data-Entry

### Warranty Administrator

Crystal Lake Chrysler. Jan 2005 - Dec 2009

```text
Processed manufacturer warranty claims and entered customer and technician information to verify coverage.
```

Skills: Warranty-Claims, Data-Entry, Customer-Service

### File Clerk

Motor Werks of Barrington. Jan 2002 - Dec 2004

```text
Maintained files and performed administrative duties, including organizing the company file room after relocation.
```

Skills: File-Management, Organization, Administrative-Support

### Cashier Process

Motor Werks of Barrington. Jan 2000 - Dec 2004

```text
Managed in/outbound calls, provided training for part-time employees, prioritized messages, and compiled company directory.
```

Skills: Phone-Support, Training, Communication-Skills, Organization

### Cashier

Motor Werks of Barrington. Jan 2002 - Dec 2003

```text
Processed repair orders, order changes, and payments, prepared deposit receipts, and resolved order issues.
```

Skills: Payment-Processing, Customer-Service, Problem-Solving

## Education

### Trinity High School

Diploma, General Studies

```text
Earned a high school diploma from Trinity High School in River Forest, Illinois in 1997.
```

## Tech stack

- ADP

To contact becky, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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