# Bao Chau Bui

Bao Chau Bui is a remote worker on Himalayas, Technical Specialist at Doordash, Inc, based in United States.

Source: https://himalayas.app/@baochaubui

```text
Technical Specialist at Doordash, Inc who launched an LLM-calling web app improving output consistency across 100+ agents.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 100k+ USD |
| Job categories | Technical Analyst, QA Analyst, Data Analyst |
| Skills | Quality Assurance, Quality Control, Data Analysis, Process Improvement, Workflow Automation, Large Language Models, ML Data Annotation, Compliance, data review, Dashboard Development, Customer Support, CRM Systems, Google Sheets, Google Apps Script, Microsoft Office |
| LinkedIn | https://linkedin.com/in/bao-chau-bui |

## About

```text
At Doordash, Inc, I developed and launched an LLM-calling web app that improved output consistency across 100+ agents. I also automated workflows with Google Sheet Scripts and built dashboards for metrics and analysis.

Previously, at Workday, Inc, I supported Machine Learning initiatives through data annotation, analysis, and quality assurance. My experience also includes compliance document review, customer support, and quality control across datasets in multiple languages.
```

## Experience

### Technical Specialist (current)

[Doordash, Inc](https://himalayas.app/companies/doordash). Aug 2025 - Present

```text
Conducted QA/QC reviews and data analysis to improve processes and ensure project accuracy. Developed an LLM-calling web app to improve output consistency across 100+ agents and built dashboards for metrics and analysis.
```

Skills: QA&QC, Data-Analysis, Process-Improvement, Google-Apps-Script, AI-Tools, LLM, web-app-development, Dashboarding, Project-Management, Technical-Support

### Data Support Specialist

[Workday, Inc](https://himalayas.app/companies/workday). Mar 2024 - Aug 2025

```text
Conducted data annotation, analysis, and quality assurance to support Machine Learning initiatives. Ensured compliance and correct reporting through documentation and data review using cloud computing platforms.
```

Skills: Data-Annotation, Data-Analysis, Quality-Assurance, Machine-Learning, Cloud-Computing, Compliance, Documentation, Training, Mentorship, French, German, English

### Member Experience Associate

[Alignment Health Plan](https://himalayas.app/companies/alignment-health). Oct 2023 - Mar 2024

```text
Managed customer records and database with a focus on data accuracy and compliance. Communicated with over 25 customers daily in multiple languages, ensuring adherence to company policies.
```

Skills: Customer-Service, Data-Management, Data-Accuracy, Compliance, Multilingual-Communication

### Data Reviewer

[KPMG](https://himalayas.app/companies/kpmg-australia). Jul 2023 - Nov 2023

```text
Reviewed and audited compliance-related documents for accuracy and completeness. Engaged with customers through calls and emails, ensuring adherence to regulatory requirements.
```

Skills: Compliance, Audit, Document-Review, Client-Communication, Regulatory-Requirements

### Customer Support Representative

ORMCO. Sep 2022 - May 2023

```text
Managed and resolved software issues through Jira and order-related customer inquiries in French and English, handling over 50 cases daily. Processed orders and maintained over 500 customer records while ensuring compliance.
```

Skills: Jira, Customer-Support, Order-Processing, Data-Management, Compliance, French, English

### Post Closer

DOMA aka States Title. Sep 2021 - Jul 2022

```text
Audited over 30 loan document packages daily to ensure compliance with financial regulations. Educated the team to improve processes and provided regulatory support through phone and email correspondence.
```

Skills: Audit, Compliance, Financial-Regulations, Process-Improvement, team-training, Regulatory-Support

### Closing Specialist II / Recording Associate

[Stewart Title Guaranty Company](https://himalayas.app/companies/stewart). Dec 2020 - Sep 2021

```text
Audited and scanned over 150 real estate packages daily for regulatory compliance. Prepared and reviewed closing packages following state requirements and generated settlement statements in compliance with lender and regulatory guidelines.
```

Skills: Audit, Compliance, Real-Estate, Closing-Packages, Settlement-Statement-Knowledge, Risk-Management

## Education

### Cypress College

Associate's, Business Administration

```text
Associate's degree in Business Administration from Cypress College.
```

### California State University Fullerton

Bachelor's, International Business

```text
Bachelor's degree in International Business with a focus on Business Finance from California State University Fullerton, completed in September 2018.
```

## Tech stack

- Jira
- Google Sheets
- Google Apps Script
- Microsoft Office

To contact Bao Chau, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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