# Bambang Widjanarko

Bambang Widjanarko is a remote worker on Himalayas, IT Data Management Dept. Head at Bank Sahabat Sampoerna, based in Indonesia.

Source: https://himalayas.app/@bambangwidjanarko

```text
IT data management leader in financial services who cut regulatory reporting turnaround time by 40% through automation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Indonesia |
| Authorized to work in | Indonesia |
| Salary expectations | 41040k+ IDR |
| Job categories | IT Data Management, Data Management Manager, IT Operations Manager, IT Service Delivery Manager |
| Skills | Data Management, Data Governance, Data Warehouse, Regulatory Reporting, Business Systems, IT Project Delivery, IT Operations Management, IT Service Management, IT Service Delivery, Business Analysis, System Integration, Production Support, Data Analysis, Data Mining, Data Quality |
| LinkedIn | https://linkedin.com/in/bambang-widjanarko-8a695b198 |

## About

```text
At Bank Sahabat Sampoerna, I led enterprise data management initiatives and managed data and reporting platforms, including the Data Warehouse, Operational Data Store, and Central Bank Reporting. I improved production application availability from 99.95% to 99.98% and reduced regulatory reporting turnaround time by 40% through automation and process optimization.

At KSP Sahabat Mitra Sejati, I managed IT production operations for core banking, business applications, regulatory systems, and management reporting. I coordinated disaster recovery and business continuity activities and supported IT governance based on ITIL and COBIT.

Earlier at KSP Sahabat Mitra Sejati, I spearheaded the end-to-end Temenos T24 Core Banking migration and architected and implemented the company's Enterprise Data Warehouse. I also automated user reporting delivery.

At GE Capital, I supported management information systems and IT helpdesk operations. I built the User Guidelines website using HTML and PHP and contributed to infrastructure and application initiatives.
```

## Experience

### IT Data Management Dept. Head

Bank Sahabat Sampoerna. Nov 2024 - Jun 2026

```text
Bank Sahabat Sampoerna is part of the Sampoerna Financial Group

Responsible for:
• Led enterprise Data Management initiatives and aligned technology solutions with business objectives and regulatory requirements.
• Managed enterprise data and business reporting platforms, including Data Warehouse, Operational Data Store, Data Quality Dashboard, Fraud Management System, Reporting Archive and Cen
```

### IT Production Support - Core, Channel, Regulatory Surrounding, & MIS Manager

KSP Sahabat Mitra Sejati. Jul 2022 - Oct 2024

```text
KSP Sahabat Mitra Sejati is part of the Sampoerna Financial Group

Responsible for:
• Managed IT production operations supporting core banking, business applications, regulatory systems and management reporting.
• Coordinated EOD/BOD processes and ensured timely system availability and business operation continuity.
• Managed SLA, incident resolution, problem management and service improvement
```

### IT MIS & Production Support

KSP Sahabat Mitra Sejati. Mar 2012 - Jul 2022

```text
KSP Sahabat Mitra Sejati is part of the Sampoerna Financial Group

Responsible for:
• Supported mission-critical business applications including Temenos T24 Core Banking, Loan Origination System, Orafin, Collection System, Payment Point System, Digibank, SMS System, SID BI and SLIK OJK.
• Analyzed business and system issues and coordinated corrective actions with application development and tech
```

### IT MIS & Application

KSP Sahabat Mitra Sejati. Mar 2010 - Mar 2012

```text
KSP Sahabat Mitra Sejati is part of the Sampoerna Financial Group

Responsible for:
• Provided data mining for business reporting, process analysis and data analysis.
• Provided daily, weekly and monthly management reports (National Outstanding Funding, Monthly Portfolio Report – RR NPL DLQ, Incentive COF).
• Troubleshot E-Base Core Banking and LOS issues.
• Maintained the corporate website.
```

### Management Information Systems Specialist

GE Capital. Dec 2009 - Mar 2010

```text
Responsible for:
- Support the marketing, loyalty and CRM teams with data mining, process and analysis accurately and timely
- Support and provide data mining for business report performance
- Manage the performance of SMS Broadcast on SMS Program as well as the number of SMS and SMS provider
- Reduce number of customer complaints related to SMS Broadcast
- Maintain and manage the marketing, loyal
```

### IT Helpdesk Support (Team Leader)

GE Capital. Jan 2008 - Dec 2009

```text
Responsible for:
- Maintain Kintana Service Request, outstanding problem on Kintana on daily basis
- Maintain PC, phone & laptop inventory, new items, items in storage, disposal items, laptop report and PC supports telephone usage
- As L1 for Infrastructure & Security and Maintain Infrastructure & Security Project
- Assist in project and work with consultants for application installation
- Script
```

### IT Helpdesk Agent (Team Leader)

GE Capital. Aug 2007 - Jan 2008

```text
Responsible for:
- Follow up Helpdesk critical problems to L1 and L2
- Responsible of getting information about kintana services (requirement) then Assigning services to correct resolver
- Maintain IT Helpdesk Contact Point for Agents monthly basis
- Maintain Agents Telephone usage
- Maintain Outstanding Kintana Problem and Helpdesk Service Request
- Create Schedule for Agent in Monthly basis
- Ab
```

### IT Helpdesk Agent

GE Capital. Mar 2006 - Aug 2007

```text
Responsible for:
- Able to pick up phone with standard answer "IT Helpdesk Selamat Pagi/Siang/Malam dengan Agent Name bisa dibantu?"
- Log all problems to Kintana system
- Use SMS Broadcast effectively as a part of escalation or information distribution
- Use Email Notification as a part of user information distribution
- Providing Daily Report – at 12pm, Ensure all the problem and services are li
```

### Information Technology Specialist

PT. Aviatech Bogor. Jan 2005 - Mar 2006

```text
Responsible for:
- System support
- Data Entry
```

## Education

### LinkedIn

Data Management Essential Training

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Feb 2026
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### LinkedIn

Dasar-Dasar Ilmu Data: Pokok Pembahasan

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Feb 2026
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### LinkedIn

Dasar-Dasar Transformasi Digital

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Jan 2026
```

### LinkedIn

Kelancaran Data: Mengeksplorasi dan Mendeskripsikan Data

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Feb 2026
```

### LinkedIn

Visualisasi Data untuk Analisis dan Analitik Data

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Jan 2026
```

### LinkedIn

Jadilah Manajer Yang Tidak Akan Ditinggalkan Karyawan

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Jan 2026
```

### LinkedIn

Mempelajari Tata Kelola Data

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Jan 2026
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### LinkedIn

Strategi Data

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Jan 2026
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### LinkedIn

Learning Data Governance

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Nov 2025
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### LinkedIn

Building a Generative AI Tech Strategy

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Nov 2025
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### LinkedIn

Designing Data Governance

```text
Nov 2025
```

### Preinexus

IT Governance Using COBIT 5

```text
Nov 2024
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### Preinexus

IT Governance Using COBIT 4.1

```text
Nov 2024
```

### PT Catur Daya Solusi

AWARENESS TRAINING OF INFORMATION SECURITY MANAGEMENT SYSTEM BASED ON ISO 27001:2013

```text
Apr 2023
```

### Legacy Data, Sql Server 2008R Data Quality, Integrate, ETL, Migrate, Update, T-SQL, Freelancer

Designing and Optimizing Database Solution with SQL Server 2008

```text
Aug 2014
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### SAS

SAS (Statistical Analysis System)

```text
Dec 2008
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### Universitas Gunadarma

Bachelor's degree, Informatics. 2000 - 2004

## Tech stack

- SAS
- PHP
- SQL
- HTML

To contact Bambang, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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