# Aziz Ansari

Aziz Ansari is a remote worker on Himalayas, System Engineer at Thomson Reuters, based in India.

Source: https://himalayas.app/@azizansari

```text
System Engineer at Thomson Reuters who supported global infrastructure and resolved complex incidents across Azure, VMware, and Microsoft 365.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 89k+ INR |
| Job categories | Systems Engineer, Systems Administrator, Technical Support Engineer |
| Skills | IT Infrastructure Support, L1 L2 Support, Incident Management, Root Cause Analysis, Azure, Azure Virtual Machines, Azure Virtual Networks, Azure Load Balancer, Azure Bastion, azure monitor, Log Analytics, Azure AD, Entra ID, Role Based Access Control, VSphere |

## About

```text
At Thomson Reuters, I provided L2 support for complex infrastructure, application, and end-user issues across global environments. I handled incident triage and root cause analysis, working to resolve high-priority incidents within SLA targets.

I supported Microsoft Azure, including VM provisioning and RBAC, and administered Microsoft 365 services such as Exchange Online, Outlook, Teams, OneDrive, and SharePoint. I also managed Active Directory and Entra ID access and authentication issues.

At Visionet Systems Pvt. Ltd., I administered Windows Server environments and VMware vSphere. My work included server patching, security hardening, and support for high availability, DRS, and vMotion.

Earlier, at Puthur Infotech Pvt. Ltd. and Team Computers Pvt. Ltd., I provided L1/L2 and L1 technical support for desktop, network, and application issues. I also earned Microsoft Azure administrator and solutions architect certifications, along with VMware and Windows Server qualifications.
```

## Experience

### System Engineer

[Thomson Reuters](https://himalayas.app/companies/thomson-reuters). Jul 2023 - Dec 2025

```text
Provided L2 support and acted as escalation point for complex infrastructure issues. Managed Active Directory, Microsoft 365, and Azure environments, ensuring high availability and SLA compliance.
```

Skills: Active-Directory, Entra-ID, Microsoft-365, Exchange-Online, Azure, RBAC, Incident-Management, Root-Cause-Analysis, Crowdstrike, SentinelOne, SIEM, ServiceNow, Jira, DNS, VPN, TCP-IP

### System Administrator

Visionet Systems Pvt. Ltd.. Dec 2020 - Jul 2023

```text
Administered Windows Server and VMware vSphere environments, managing Active Directory, high availability, and server patching. Provided 24x7 on-call support and ensured SLA compliance.
```

Skills: Windows-Server, Active-Directory, Group-Policy, VSphere, VMware-ESXi, VCenter, DRS, V-Motion, DNS, DHCP, TCP-IP, VPN, Backup, Incident-Management, ITSM

### Technical Support Engineer

Puthur Infotech Pvt. Ltd.. Jul 2017 - Jan 2020

```text
Provided L1/L2 technical support for desktop, network, and enterprise applications. Managed Active Directory user accounts and resolved hardware, software, and network issues.
```

Skills: Windows-7-10, Microsoft-365, Active-Directory, DNS, DHCP, TCP-IP, LAN-WAN, VPN, Ticketing-Systems, Customer-Service

### Technical Support Engineer

Team Computers Pvt. Ltd.. Feb 2015 - Jan 2017

```text
Provided L1 technical support for end users, resolving hardware, software, and network issues. Installed and configured desktop systems, printers, and network devices.
```

Skills: hardware-troubleshooting, Windows, Microsoft-Office, LAN, IP-Addresses, Printers, Network-Devices, Ticketing-Tools, Customer-Support

## Education

### Mumbai University

Bachelor of Commerce, Commerce

```text
Bachelor of Commerce degree from Mumbai University, completed in 2016.
```

## Tech stack

- Microsoft Azure
- Microsoft Teams
- Jira
- Azure Monitor
- Windows Server
- Windows 10
- CrowdStrike
- VMware vSphere
- VMware ESXi
- ServiceNow
- SentinelOne
- Microsoft Outlook

To contact Aziz, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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