# Ayo Kunmi

Ayo Kunmi is a remote worker on Himalayas, Virtual Assistant – Lead Generation & Outreach at WFG, based in Nigeria.

Source: https://himalayas.app/@ayokunmi

```text
Outbound sales and customer service specialist at Freelance – WFG, converting prospects into qualified leads through personalized outreach.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 60k+ USD |
| Job categories | Outbound Sales Specialist, Customer Service, Virtual Assistant, Lead Generation Specialist, Customer Success Representative |
| Skills | Outbound Calling, Lead Generation, Cold Outreach, Warm Outreach, Upselling, Cross Selling, Needs Based Solutions, Customer Retention, Customer Relationship Management, Follow Up Sequencing, Prospect Engagement, KPI Monitoring, Response Time Tracking, Spreadsheet Reporting, Data Accuracy |

## About

```text
At Freelance – WFG, I manage a client’s outreach-to-sale pipeline, sending personalized messages to prospective customers and guiding conversations toward next steps. I follow up with engaged prospects and hand qualified leads off for closing.

At Maybrook Water, I generated 100+ qualified business prospects through outreach to local businesses and recommended products based on customer needs. At Mentored Remote Training, I handled customer interactions in HubSpot and Zendesk, maintained a response time under one hour, and kept CRM records accurate.
```

## Experience

### Virtual Assistant – Lead Generation & Outreach (current)

WFG. Jan 2025 - Present

```text
Managed the full outreach-to-sale pipeline for a client, sending personalized messages daily to prospective customers. Converted prospects into qualified leads daily by listening to their needs and guiding conversations toward next steps.
```

Skills: Lead-Generation, Outreach, Prospecting, Communication-Skills, Follow-up

### Virtual Assistant Trainee – Customer Support & CRM

Mentored Remote Training. Jan 2024 - Jan 2026

```text
Handled client and customer interactions across HubSpot and Zendesk, maintaining a response time of under 1 hour. Maintained accurate CRM records and organized client/prospect databases to support fast, error-free follow-up and confirmations.
```

Skills: HubSpot, Zendesk, CRM, Google-Workspace, Slack, Zoom, Trello, Discord

### Customer Support & Customer Success Representative

Maybrook Water. Jan 2023 - Jan 2024

```text
Generated 100+ qualified business prospects through proactive outreach and relationship-building with local businesses. Listened to customer needs and recommended relevant products, supporting consistent, professional follow-up.
```

Skills: Customer-Support, Customer-Success, Prospecting, Relationship-Building, Training

## Education

### B.Sc. Physiology

Bachelor of Science, Physiology

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Pursuing a Bachelor of Science in Physiology, expected to complete in 2030.
```

### Virtual Assistant Certification Training

Certification, Virtual Assistant

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Completed Virtual Assistant Certification Training in 2025.
```

## Tech stack

- Slack
- Zendesk
- HubSpot
- Google Workspace
- Trello
- Notion
- Discord
- Zoom

To contact Ayo, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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