# AW Services

AW Services is a remote worker on Himalayas, IT System & Service Technician at Advent Health Hospital, based in United States.

Source: https://himalayas.app/@awservices

```text
IT support specialist at Advent Health Hospital who configured and deployed equipment for medical staff.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 62k+ USD |
| Job categories | Support Specialist |
| Skills | Desktop Support, IT Support, Hardware Configuration, Equipment deployment, Troubleshooting PCs, Printer Troubleshooting, Mobile Device Configuration, PC Setup and Imaging, PC Refresh, Hardware Break Fix Support, Ticket Processing, Stockroom Management, MS Access, SQL Server, ServiceNow |

## What I'm looking for

```text
I'm seeking full-time employment as a Support Specialist.
```

## About

```text
At Advent Health Hospital, I worked with a team to configure and deploy equipment for medical staff, including PCs, printers, mobile devices, and other equipment.

I coordinated equipment delivery and installation, met with stakeholders on Go-Live efforts, and imaged, staged, and refreshed PCs, laptops, and printers. I also processed customer requests through ServiceNow and arranged on-site troubleshooting visits.

At CompuCom NSC Global-Disney, I created and maintained a Microsoft Access database with an SQL Server back end to process equipment. I also prepared and refreshed PCs, handled component changes, and troubleshot PC and operating system issues.
```

## Experience

### IT System & Service Technician

Advent Health Hospital. Apr 2019 - Nov 2025

```text
Configured and deployed IT equipment for medical staff, coordinated installations, and processed service tickets via ServiceNow. Provided troubleshooting and break/fix support, and configured mobile devices for hospital staff.
```

Skills: Desktop-Support, Configuration, Troubleshooting, ServiceNow, Customer-Service, Critical-Thinking, Complex-Problem-Solving-Skills, Time-Management

### PC Analyst

CompuCom NSC Global-Disney. Apr 2006 - Jan 2019

```text
Created and maintained a Microsoft Access database with SQL Server backend for equipment tracking. Prepared, staged, and refreshed PCs for Disney upgrades, and performed troubleshooting and repairs.
```

Skills: MS-Access, SQL-Databases, Troubleshooting-PCs, Hardware-Configuration, Data-Wiping

## Education

### NC State Board of Community Colleges

GED, General Education

```text
Earned a GED from the NC State Board of Community Colleges in Raleigh, NC.
```

### The Center for Technology Training

A+ Certification, Information Technology

```text
Completed A+ Certification training at The Center for Technology Training in New York, NY.
```

### HP Online

HP Laptop and Printer Training, Hardware

```text
Completed HP Laptop and Printer training online.
```

### Lenovo Online

Lenovo Laptop Training, Hardware

```text
Completed Lenovo Laptop training online.
```

## Tech stack

- ServiceNow
- Android

To contact AW, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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