# Avik Dey Avik Dey is a remote worker on Himalayas, Staff Product & Quality Manager at Samsung Electro-Mechanics, based in India. Source: https://himalayas.app/@avikdey2 ```text AI product leader at Samsung Electro-Mechanics driving GenAI adoption across 26 products with copilots, RAG platforms, and agentic workflows. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | India | | Authorized to work in | India | | Salary expectations | 4956k+ INR | | Job categories | AI Product Manager, Product Manager | | Skills | AI and GenAI Product Strategy, AI Product Management, AI Copilots, RAG, Agentic AI, Multi agent orchestration, AI Governance, LLM Evaluation, LLMOps, Prompt Engineering, Agent Management, Model Routing, Inference Cost Optimization, AI Adoption, Product Strategy | ## What I'm looking for ```text I'm seeking a Principal/Staff AI Product Management role where I can own GenAI strategy, scale AI adoption company-wide, and accelerate time-to-market. ``` ## About ```text At Samsung Electro-Mechanics, I lead product strategy across a 26-product portfolio and drive the GenAI agenda, including LLM copilots, RAG platforms, and multi-agent workflows. Across four enterprise AI initiatives, adoption reached 65% among 400 targeted users, while manual workflow time fell by 35%. I also established evaluation and governance practices for agentic systems, with checks for grounding, retrieval, tool execution, and hallucinations. This work achieved 92% grounded-answer accuracy and 90% retrieval precision, while critical AI-related defects fell by 40%. At Software AG, I drove a containerized enterprise platform from concept to company-wide adoption, reducing infrastructure costs by 75%. My work has also included payment orchestration, CRM integrations, and cloud product quality, alongside earlier software and QA engineering experience. ``` ## Experience ### Staff Product & Quality Manager (current) Samsung Electro-Mechanics. Apr 2024 - Present ```text Lead a 31-member cross-functional organization and own product strategy across a 26-product portfolio, improving on-time release delivery from 82% to 94% and reducing critical post-release defects by 30%. Own the GenAI product agenda including LLM copilots, RAG platforms, and multi-agent workflows, achieving 65% adoption among 400 targeted users and reducing manual workflow time by 35%. ``` Skills: GenAI, AI-Copilots, RAG, Lang-Chain, LangGraph, Crew-AI, MCP, Function-Calling, AI-Governance, Model-Routing, Context-Caching, Vector-Databases, AI-Assisted-Test-Generation, Self-Healing-Automation, Defect-Triage, Release-Governance, Product-Strategy, Cross-functional-Leadership ### Lead Product & Quality Owner [Software AG](https://himalayas.app/companies/software-ag). Mar 2018 - Mar 2024 ```text Led a 10-member cross-functional team delivering the webMethods product suite, achieving 95% on-time releases and reducing release-cycle time by 25%. Built the business case for a containerized enterprise platform, reducing infrastructure cost by 75% and accelerating environment provisioning 42x. ``` Skills: B2B-SaaS, CRM, Middleware, ESB, Soap-Rest, JMS, Universal-Messaging, JDBC, FTP-SFTP, SMTP, XML, Payment-Orchestration, Idempotency, PCI-Compliance, Data-Modeling, Partner-Integration, Oracle, MySQL, PostgreSQL, Microsoft-SQL-Server, Superset, Pendo, A-B-Testing, Product-Analytics, Release-Strategy, Stakeholder-Alignment ### Senior Member QA Jamcracker. Jun 2013 - Mar 2018 ```text Owned customer-facing launch sign-off for enterprise customers including Panasonic, Avaya, and MTN South Africa, achieving 95% on-time delivery across 20 releases. Drove multi-cloud product catalog and third-party ISV integrations, automating 65% of regression tests and reducing integration validation time by 40%. ``` Skills: Selenium-Webdriver, SoapUI, Postman, REST-APIs, SMS, WhatsApp, Facebook-Messenger, Live-Chat, Twilio, SIP, WebRTC, IVR, Billing-Automation, API-Testing, UAT, Production-Readiness ### Software & QA Engineer HCL Enterprise. Jan 2007 - Jan 2013 ```text Drove a global Oracle HRMS rollout across 12 geographies and 8 modules with 95% data accuracy. Improved CRM issue resolution efficiency by 43% and delivered Java-based systems engineering early in career. ``` Skills: HRMS, CRM, Java, Systems-Engineering ### Software & QA Engineer Comviva. Jan 2007 - Jan 2013 ```text Drove a global Oracle HRMS rollout across 12 geographies and 8 modules with 95% data accuracy. Improved CRM issue resolution efficiency by 43% and delivered Java-based systems engineering early in career. ``` Skills: HRMS, CRM, Java, Systems-Engineering ### Software & QA Engineer [TCS](https://himalayas.app/companies/tata-consultancy-services). Jan 2007 - Jan 2013 ```text Drove a global Oracle HRMS rollout across 12 geographies and 8 modules with 95% data accuracy. Improved CRM issue resolution efficiency by 43% and delivered Java-based systems engineering early in career. ``` Skills: HRMS, CRM, Java, Systems-Engineering ## Education ### School of Inspired Leadership HRLP, Business & Human Resource ```text Pursued a program in Business and Human Resource, focusing on leadership development. ``` ### Vellore Institute of Technology B.Tech, Electrical, Electronics and Communications Engineering ```text Completed a Bachelor of Technology in Electrical, Electronics and Communications Engineering. ``` ## Tech stack - Postman - Snowflake - Selenium - Superset - MySQL - PostgreSQL - Microsoft SQL Server - Oracle - Jira - JavaScript - Python - Java - JSON - XML - Stripe - WhatsApp - Confluence - TypeScript - Pendo - Twilio - WebRTC - QuickBooks - SQL - Hugging Face - Clickhouse - LangChain - LlamaIndex - Ollama - AutoGen - Pinecone - CrewAI - Ragas - pgvector - Faiss - LangGraph - LangSmith - Middleware - Selenium WebDriver To contact Avik, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Pavan Kumar](https://himalayas.app/@pavankumar24): Senior Product Manager, Wipro - [Pranjil Chaturvedi](https://himalayas.app/@pranjilchaturvedi): Product Manager, Avua UK - [Subhadeep Bhattacharjee](https://himalayas.app/@subhadeepbhattacharj1): Founding Product Manager, MyUni - [Dhinesh Babu Venkatesan](https://himalayas.app/@dhineshbabuvenkatesa): Principal Product Manager, SAIGroup - [pranav mishra](https://himalayas.app/@pranavmishra3): Senior Product Manager, Samsung R&D Institute India - [Shikha Srivastava](https://himalayas.app/@shikhasrivastava2): Product Lead, AI and Technical Platforms, DocuSign, Inc. - [Aadhar Agarwal](https://himalayas.app/@aadhar-build): Senior Product Manager, Samsung Research - [Indrajit Sinha](https://himalayas.app/@indrajitsinha): Deputy Manager Business Analysis & AI/Automation, HCLTech - [Prashanth Sagar](https://himalayas.app/@prashanthsagar): Product Manager, JLL Technologies - [sowmya lakshminarayanan](https://himalayas.app/@sowmyalakshminarayan): Principal Product Manager, Verizon Consumer Group