# Aurelie Ferrasse

Aurelie Ferrasse is a remote worker on Himalayas, Conference Services Assistant Manager at Four Seasons Resort Bora Bora, based in France.

Source: https://himalayas.app/@aurelieferrasse

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Conference Services Assistant Manager at Four Seasons Resort Bora Bora, leading international programs worth up to €1.5M.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | France |
| Authorized to work in | France |
| Salary expectations | 55k+ EUR |
| Job categories | Conference Services, Sales Manager, Business Development Manager, Event Manager |
| Skills | Luxury Hospitality Sales, MICE, Group Business, Business Development, Corporate Account Management, International Client Development, Client Acquisition, Customer Retention, Negotiation, Contracting, Revenue Optimization, Budget Management, P&L management, Commercial Performance, KPI Analysis |

## About

```text
Luxury hospitality professional with 10 years of progressive experience at Four Seasons Resort Bora Bora, spanning Reservations, Guest Recognition, Weddings & Events, and Conference Services. Experienced in managing high-value group and incentive business, client relationships, revenue generation, and complex destination programs. Known for a genuine, highly personal approach to client relationships, with a natural ability to listen, understand individual motivations, anticipate needs, and translate them into thoughtful recommendations. Combines deep knowledge of Bora Bora and resort operations with strong commercial judgement, consistently building trust, client loyalty, and incremental revenue.

Now seeking to bring this combination of commercial expertise, intuitive service, and relationship-led hospitality to a Sales Manager role.
```

## Experience

### Conference Services Assistant Manager (current)

[Four Seasons Resort Bora Bora](https://himalayas.app/companies/four-seasons-hotels). Mar 2024 - Present

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Manages high-value international group and incentive programs from initial brief through on-site execution, representing up to €1.5M in revenue. Led a 34.3% increase in banquet revenue per occupied room and the two highest-revenue programs since the resort's opening.
```

Skills: MICE, Group-Sales, Negotiation, Contracting, Revenue-Optimization, Upselling, Cross-Selling, Banquet-P&L, Site-Inspections, Customer-Relationship-Management, Opera-PMS, Salesforce, Microsoft-Office

### Events Supervisor & Wedding Planner

[Four Seasons Resort Bora Bora](https://himalayas.app/companies/four-seasons-hotels). Jan 2022 - Feb 2024

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Managed a team of 4 responsible for approximately 700 social, wedding, and culinary events annually. Developed premium offerings and redesigned processes to improve revenue, efficiency, and client experience.
```

Skills: Event-Management, Wedding-Planning, Team-Management, Product-Development, KPI-Analysis, Process-Improvement, Client-Communication, Sales-Support

### Reservations Agent & Guest Recognition Specialist

[Four Seasons Resort Bora Bora](https://himalayas.app/companies/four-seasons-hotels). Jan 2017 - Dec 2022

```text
Managed pre-arrival guest relationships and personalized luxury experiences for an international clientele. Identified guest preferences and opportunities to enhance stays through personalized recommendations and upselling.
```

Skills: Guest-Relations, Upselling, Personalization, Luxury-Hospitality, Opera-PMS

### Responsable Hébergement, Accueil & Boutique

UCPA Bombannes. Jan 2014 - Dec 2016

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Oversaw accommodation, reception, and boutique operations at a French sports and leisure center.
```

## Education

### Université Bordeaux Montaigne

Master, Urban Planning & Project Strategy

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Master's degree in Urban Planning and Project Strategy from Université Bordeaux Montaigne.
```

### University of California, Berkeley

Exchange Semester, Geography & Urban Planning. Grade: GPA 3.9

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Exchange semester at the University of California, Berkeley, achieving a GPA of 3.9.
```

### Université Bordeaux Montaigne

Bachelor's Degree, Geography & Urban Planning

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Bachelor's degree in Geography and Urban Planning from Université Bordeaux Montaigne.
```

## Tech stack

- Salesforce
- Microsoft Teams

To contact Aurelie, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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