# Athira Suresh

Athira Suresh is a remote worker on Himalayas, Executive at Edge Business Solutions Pvt. Ltd., based in India.

Source: https://himalayas.app/@athirasuresh

```text
Customer support Executive at Edge Business Solutions Pvt. Ltd., handling customer calls, queries, and feedback records.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 167k+ INR |
| Job categories | Customer Support Representative, Customer Service, Outbound Call Agent, Candidate Coordinator |
| Skills | Customer Support, Customer Service, Outbound Calling, Candidate Coordination, Record Maintenance, Python, Django, HTML, CSS, Microsoft Office |

## About

```text
At Edge Business Solutions Pvt. Ltd., I handle customer calls, respond to queries, and share accurate information. I also record customer feedback and call outcomes while maintaining records and following established processes.

Previously, I handled outbound calls and candidate queries at Desnor Destination Pvt. Ltd., followed up on calls, and coordinated interview schedules and documentation. As a Lecturer in Computer Science at IIIT Soft IGNOU, I delivered lectures and practical sessions and assessed student performance.
```

## Experience

### Executive (current)

Edge Business Solutions Pvt. Ltd.. Jul 2026 - Present

```text
Handled customer calls and responded to queries professionally. Provided accurate information and maintained records of customer feedback and call outcomes.
```

Skills: Customer-Support, Customer-Service, Communication-Skills, Record-Maintenance

### Executive

Desnor Destination Pvt. Ltd.. Dec 2025 - Jun 2026

```text
Handled outbound calls and communicated professionally with candidates. Coordinated interview schedules and maintained documentation.
```

Skills: Outbound-Calling, Candidate-Coordination, Communication-Skills, Record-Maintenance

### Lecturer in Computer Science

IIIT Soft IGNOU. Jan 2016 - Dec 2018

```text
Delivered lectures and practical sessions in computer science. Assessed student performance.
```

Skills: Teaching, Computer-Science, Python, Django, HTML, CSS

## Education

### Assumption College, Changanacherry

M.Sc., Computer Science

```text
Completed M.Sc. in Computer Science in 2016.
```

### BCM College, Kottayam

B.Sc., Computer Science

```text
Completed B.Sc. in Computer Science in 2014.
```

## Tech stack

- Django
- Python
- Microsoft Office
- HTML
- CSS

To contact Athira, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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