# Ashwin Dutt

Ashwin Dutt is a remote worker on Himalayas, Support Engineer at Concentrix, based in India.

Source: https://himalayas.app/@ashwindutt

```text
Support Engineer at Concentrix who resolved Azure Virtual Desktop deployment and connection issues.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Support Engineer, Technical Support Engineer |
| Skills | Technical Support, Azure Virtual Desktop, Azure, AWS, Active Directory Domain Services, Azure Active Directory, FsLogix, Azure Virtual Desktop Auto Scale, Start VM On Connect, AWS IAM, Amazon VPC, EC2, S3, Elastic Block Store |

## About

```text
At Concentrix, I supported end-users with hardware, software, and network issues, responding to helpdesk tickets and providing first- and second-level support.

I resolved Azure service issues based on SLA and fixed deployment, configuration, connection, and device-redirection issues related to Azure Virtual Desktop.

I also worked with AWS services, creating servers, AMIs, and S3 storage blocks, and configuring VPCs.

My support work included monitoring server services, troubleshooting mail problems, configuring MS Outlook, and backing up and restoring PST files.
```

## Experience

### Support Engineer

[Concentrix](https://himalayas.app/companies/concentrix). Oct 2021 - May 2023

```text
Provided first- and second-level support for hardware, software, and network issues. Resolved technical issues related to Azure services and AWS deployments.
```

Skills: ServiceNow, Outlook, Email-PST-Backup, Azure, AWS, Azure-Virtual-Desktop, FsLogix, Active-Directory-Domain-Services, AAD, Azure-AD-Domain-Services, AutoScaling, Start-VM-On-Connect, IAM, VPC, EC2, S3, Elastic-Block-Storage, Elastic-Load-Balancer, Elastic-Beanstalk, Remote-Desktop, TeamViewer, Linux

## Education

### Aditya Engineering College

Bachelor of Technology, Electronics and Communication Engineering. 2015 - 2019. Grade: 60%

```text
Pursued a Bachelor of Technology in Electronics and Communication Engineering, achieving 60% aggregate.
```

### Sri Chaitanya Junior College

Intermediate, Mathematics, Physics, and Chemistry. 2013 - 2015. Grade: 82.3%

```text
Completed Intermediate in Mathematics, Physics, and Chemistry with 82.3%.
```

### Akshara School

Secondary School Certificate, General Studies. Grade: 9.6 CGPA

```text
Completed Central Board of Secondary Education with 9.6 CGPA.
```

## Tech stack

- AWS IAM
- Amazon EC2
- Amazon S3
- Linux
- Azure Active Directory
- Amazon VPC
- TeamViewer
- AWS Elastic Beanstalk
- ServiceNow
- Microsoft Outlook
- AWS
- Azure

To contact Ashwin, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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