# Ashlynne Darrow

Ashlynne Darrow is a remote worker on Himalayas, Billing Specialist at Future Lawn & Landscape, based in United States.

Source: https://himalayas.app/@ashlynnedarrow

```text
I process accurate billing, resolve account issues, and support customers across remote service environments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 30k+ USD |
| Job categories | Billing Specialist, Customer Service, Receptionist |
| Skills | Billing Processes, Insurance Verification, Customer Support, Time Management, Attention To Detail, Remote Collaboration, Accounts Receivable, Payment Processing, Customer Service, Patient Intake, Prior Authorizations, Appeals Processing, Microsoft Office, Adobe Acrobat, WebPT, Citrix, Epic, Autopilot |

## What I'm looking for

```text
I'm looking for a role where I can apply my billing, accounts receivable, insurance verification, and customer support experience in a collaborative remote or hybrid environment.
```

## About

```text
I've supported billing, accounts receivable, and customer payments at Future Lawn & Landscape, maintaining accurate financial records, resolving discrepancies, and responding to billing inquiries.

My experience also includes remote customer service at MOHELA and patient-facing reception at Boost Physical Therapy, where I handled account questions, insurance verification, patient intake, prior authorizations, and appeals.
```

## Experience

### Billing Specialist

Future Lawn & Landscape. Dec 2020 - Jul 2025

```text
Processed and recorded customer payments accurately, ensuring confidentiality and timely updates to financial records. Maintained accounts receivable records and resolved discrepancies to ensure accurate billing and customer satisfaction.
```

Skills: Billing-Processes, Customer-Support, Attention-To-Detail, Time-Management, Remote-Collaboration

### Customer Service Agent

MOHELA. Apr 2023 - Nov 2024

```text
Handled inbound and outbound calls, resolving customer inquiries regarding accounts and payments. Recorded detailed call notes to support compliance and ensure seamless service.
```

Skills: Customer-Support, Remote-Collaboration, Attention-To-Detail, Time-Management

### Receptionist

Boost Physical Therapy. Aug 2018 - Nov 2022

```text
Coordinated front desk operations, managed phone inquiries, and facilitated patient intake. Verified insurance eligibility and benefits, processed prior authorization requests, and filed appeals for denials.
```

Skills: Insurance-Verification, Customer-Support, Attention-To-Detail, Time-Management, Billing-Processes

## Education

### Southern New Hampshire University

Master of Science, Child Developmental Psychology

```text
Pursuing a Master of Science in Child Developmental Psychology, expected to complete in December 2028.
```

### Pittsburg State University

Bachelor of Science, Criminal Justice Studies

```text
Earned a Bachelor of Science in Criminal Justice Studies in May 2023.
```

## Tech stack

- Citrix
- Epic

To contact Ashlynne, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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