# Ashita Bhargava

Ashita Bhargava is a remote worker on Himalayas, Product Owner – Salesforce at NTT DATA, based in India.

Source: https://himalayas.app/@ashitabhargava

```text
Product Owner at NTT DATA driving Salesforce transformation, including Sales and Service processes, integrations, automation, and Agentforce initiatives.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 72k+ USD |
| Job categories | Salesforce Project Manager, Salesforce Project Manager, CRM Project Manager, Program Manager |
| Skills | Salesforce, Salesforce Project Management, CRM Transformation, Salesforce Implementation, Product Ownership, Project Delivery, Agile, Scrum, Project Planning, Roadmap Management, Backlog Management, Stakeholder Management, Risk Management, RAID Management, Release Management |

## About

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At NTT DATA, I lead Salesforce product and project delivery from discovery and planning through release. I coordinate business, product, engineering, QA, integration, and client stakeholders across transformation initiatives.

At WINDMÖLLER & HÖLSCHER, I managed Salesforce implementation and enhancement workstreams, including Sales Cloud, Service Cloud, and CPQ improvements. I coordinated requirements, delivery plans, UAT, issue resolution, and releases.

Across roles at MAHINDRA FIRST CHOICE, MEDIAMONKS, WINGIFY, and CUSHMAN & WAKEFIELD, I supported CRM transformation and Salesforce delivery. My work has included process analysis, integrations, data migration, reporting, and Agentforce use cases; I hold 5x Salesforce Certified credentials.
```

## Experience

### Product Owner – Salesforce (current)

[NTT DATA](https://himalayas.app/companies/nttdata). Oct 2024 - Present

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Lead Salesforce product and project delivery across business, product, engineering, QA, integration and client stakeholders, owning initiatives from discovery and planning through release. Create and manage roadmaps, backlogs, scope, priorities, milestones, dependencies, risks, UAT and release readiness.
```

Skills: Salesforce, Product-Management, Project-Management, Agile, Scrum, Roadmapping, Backlog-Management, UAT, Release-Management, Stakeholder-Management, Risk-Management, Jira, Confluence, Agentforce

### Salesforce Consultant / Project Manager

Windmöller & Hölscher. Jun 2023 - Sep 2024

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Managed Salesforce implementation and enhancement workstreams for an enterprise packaging-industry environment, coordinating business users, Salesforce teams, integration partners and vendors. Owned project requirements, delivery plans, backlog, UAT, issue resolution, release coordination and stakeholder communication.
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Skills: Salesforce, Sales-Cloud, Service-Cloud, CPQ, Project-Management, UAT, Release-Management, Stakeholder-Management, Risk-Management, Integration

### Revenue Operations Specialist / CRM Lead

Mahindra First Choice. Jun 2021 - Jun 2023

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Led CRM transformation initiatives across sales and revenue operations, partnering with business, technology and leadership stakeholders. Managed requirements, process discovery, user stories, prioritization, UAT and release activities for Salesforce initiatives.
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Skills: Salesforce, CRM, Revenue-Operations, Requirements-Analysis, UAT, Release-Management, Data-Governance, Process-Improvement

### CRM Business Analyst / Salesforce Implementation Consultant

[Mediamonks](https://himalayas.app/companies/mediamonks). Jul 2020 - Jun 2021

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Supported Salesforce implementation programs for US clients, coordinating requirements, solution discussions, testing, UAT and implementation activities. Worked across Sales, Service, CPQ and Field Service use cases and coordinated client, product and technology stakeholders.
```

Skills: Salesforce, Sales-Cloud, Service-Cloud, CPQ, Field-Services, Business-Analysis, UAT, Agile, Documentation

### CRM Business Analyst

Wingify. Jul 2019 - Jun 2020

```text
Supported Salesforce implementation, sales operations, reporting and dashboard initiatives for a SaaS environment. Partnered with business and technology teams on requirements, data quality, workflow improvements and CRM adoption.
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Skills: Salesforce, CRM, Business-Analysis, Reporting, Dashboarding, Data-Quality, Workflow-Improvement

### CRM / Sales Operations Analyst

[Cushman & Wakefield](https://himalayas.app/companies/cushman-wakefield). Jul 2017 - Jun 2019

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Supported Salesforce CRM and sales-operations initiatives across real-estate business teams, including requirements, reporting, data quality and process improvement. Coordinated with business stakeholders to improve CRM processes, reporting visibility and adoption.
```

Skills: Salesforce, CRM, Sales-Operations, Reporting, Data-Quality, Process-Improvement

## Education

### Shaheed Sukhdev College of Business Studies, University of Delhi

Bachelor of Business Administration, Financial Investment Analysis

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Pursued a Bachelor of Business Administration with a focus on Financial Investment Analysis.
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## Tech stack

- Salesforce
- Lucidchart
- Figma
- Jira
- Confluence
- Agentforce

To contact Ashita, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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