# Ashish Pundir

Ashish Pundir is a remote worker on Himalayas, Operations Intern at Sony India, based in India.

Source: https://himalayas.app/@ashishpundir

```text
Full-stack developer who built Focentra, a real-time focus room app with secure authentication and race-safe room capacity handling.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Full Stack Developer, Operations Intern |
| Skills | Fullstack Development, Real Time Applications, Authentication, JWT, Socket.IO, Database Transactions, Race Conditions, CRUD, Relational database design, Server Actions, Middleware, Debounced Search, Record Analysis, TypeScript, JavaScript |

## About

```text
I built Focentra, a real-time focus room application with authenticated Socket.IO connections, live member presence, and persistent study-session tracking. I implemented race-condition-safe room capacity handling with Prisma serializable transactions and retry logic, and deployed the application using Vercel, Render, and Neon.

For my Job Portal project, I developed role-based authentication, job postings and applications, and dynamic job search. As an Operations Intern at Sony India, I handled customer escalations and tracked pending tickets to support SLA adherence and process improvements.
```

## Experience

### Operations Intern

[Sony India](https://himalayas.app/companies/sony-india). Feb 2026 - Aug 2026

```text
Handled customer escalations end-to-end, coordinating with service and support teams to resolve high-priority cases and reduce repeat complaints. Improved SLA adherence by tracking pending tickets and prioritizing ageing cases.
```

Skills: Customer-Escalation-Management, SLA-Tracking, Stakeholder-Coordination, Operational-Analysis

## Education

### AKTU (Dr. A.P.J. Abdul Kalam Technical University)

B.Tech, Computer Science. 2025 - Present

```text
Pursuing a B.Tech in Computer Science from AKTU (Dr. A.P.J. Abdul Kalam Technical University), expected to graduate in 2028.
```

### DSEU (Delhi Skill and Entrepreneurship University)

Diploma, Computer Engineering. 2023 - 2025

```text
Completed a Diploma in Computer Engineering from DSEU (Delhi Skill and Entrepreneurship University) from 2023 to 2025.
```

## Tech stack

- GitHub
- PostgreSQL
- MongoDB
- Node.js
- Next.js
- Tailwind CSS
- React
- JavaScript
- C++
- C
- Prisma
- Socket.IO
- Vercel
- TypeScript
- Git
- Docker
- Render
- Supabase
- Shadcn/ui
- Neon
- Auth.js
- Middleware

To contact Ashish, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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