# Ashish Bagal

Ashish Bagal is a remote worker on Himalayas, Senior Process Executive at Cognizant Pvt Ltd, based in India.

Source: https://himalayas.app/@ashishbagal

```text
Customer support associate at Cognizant handling B2B calls about commercial lines policies for Acrisure.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Customer Service Associate, Production Specialist, Process Executive |
| Skills | Customer Support, B2B Customer Support, Policy Servicing, Commercial Lines Insurance, Inbound Calls, Outbound Calls, Email Support, Ad Campaign Support, Client Query Resolution, SQL, Tally, ServiceNow, Microsoft Teams |

## About

```text
At Cognizant, I handle B2B inbound calls for the Acrisure policy servicing project. I provide carriers, insured parties, and account managers with information about commercial lines policies and premiums, and route them to the appropriate departments.

At Wipro Pvt Ltd, I handled calls and email support for iHeartMedia advertising campaigns. I also interacted with clients through Microsoft Teams to resolve queries and support smooth program execution.

At Tech Mahindra, I worked as an Associate Customers Support. My projects included BT PSG ONE VIEW, BT OpenReach Ethernet Survey Booking Team, and Telstra Digital verification team.
```

## Experience

### Senior Process Executive

[Cognizant Pvt Ltd](https://himalayas.app/companies/cognizant). Jun 2026 - Dec 2026

```text
Handled B2B inbound calls for carriers, insured, and account managers, providing information on commercial lines policies and routing to appropriate departments.
```

Skills: B2B-Communications, Policy-Servicing, Inbound-Calls, Commercial-Lines

### Production Specialist

[Wipro Pvt Ltd](https://himalayas.app/companies/wipro-limited). Dec 2024 - Jan 2026

```text
Handled emails and ran advertisements and programs for iHeartMedia, interacting with clients through Microsoft Teams. Managed inbound and outbound calls and email support for advertising campaigns.
```

Skills: Email-Support, Call-Handling, Microsoft-Teams, Client-Interaction, Advertising-Operations

### Associate Customer Support

[Tech Mahindra](https://himalayas.app/companies/tech-mahindra). Dec 2021 - Apr 2024

```text
Managed customer concerns to maintain positive relationships, interacting directly with customers to resolve problems and recommend products and services.
```

Skills: Customer-Service, Problem-Solving, Communication-Skills

## Education

### Savitribai Phule Pune University

Master of Commerce, Commerce. Grade: 67%

```text
Completed Master of Commerce from Savitribai Phule Pune University in 2026 with 67%.
```

### Savitribai Phule Pune University

Bachelor of Commerce, Commerce. Grade: 62%

```text
Completed Bachelor of Commerce from Savitribai Phule Pune University in 2021 with 62%.
```

### St. Patrick's College of Commerce

Higher Secondary Certificate, Commerce. Grade: 56.62%

```text
Completed Higher Secondary Certificate from St. Patrick's College of Commerce in 2017 with 56.62%.
```

### St. Joseph Boys High School

Secondary School Certificate, General. Grade: 66.40%

```text
Completed Secondary School Certificate from St. Joseph Boys High School in 2015 with 66.40%.
```

## Tech stack

- Microsoft Teams
- SQL
- ServiceNow
- Tally

To contact Ashish, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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