# Arun Kumar

Arun Kumar is a remote worker on Himalayas, IT Administrator – Microsoft 365 Support at Accenture Solutions Private Limited, based in India.

Source: https://himalayas.app/@arunkumar49

```text
IT Administrator at Accenture supporting Microsoft 365, Exchange Online, and Entra ID users.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 210k+ INR |
| Job categories | IT Administrator, IT Support Administration, Microsoft 365 Administrator, Desktop Administrator |
| Skills | Microsoft 365, Exchange Online, Microsoft Entra ID, Microsoft Teams, SharePoint Online, One Drive, Microsoft Intune, Active Directory, Identity Administration, User And Group Administration, Mailbox Administration, MFA, Message Trace, Microsoft 365 Admin Portals, Exchange Admin Center |

## About

```text
At Accenture Solutions Private Limited, I provided Microsoft 365 support through incident and service-request handling across Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft Entra ID. I assisted users with mailbox access, Outlook issues, and authentication problems.

At Veritra IT Solutions Pvt Ltd (QuantiQ), I managed day-to-day Microsoft 365 administration for an organization of approximately 500 users. I handled onboarding, mailbox setup, license assignment, and access provisioning.

At Cybage Software Private Ltd, I provided end-user computing support across Windows desktop environments. I deployed operating systems, prepared workstations, and diagnosed hardware, software, and connectivity issues. I hold Microsoft certifications in identity and access administration, Microsoft 365 administration, and Azure administration.
```

## Experience

### IT Administrator – Microsoft 365 Support

[Accenture Solutions Private Limited](https://himalayas.app/companies/accenture). Mar 2022 - Feb 2026

```text
Provided Microsoft 365 support through incident and service-request handling across Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Intune, and Microsoft Entra ID. Assisted users with mailbox access, Outlook issues, email delivery concerns, Teams access, SharePoint and OneDrive access or synchronization, and common Microsoft 365 issues.
```

Skills: Microsoft-365, Exchange-Online, Microsoft-Teams, SharePoint-Online, One-Drive, Intune, Microsoft-Entra-ID, Outlook, Incident-Management, Service-Request-Handling, Troubleshooting, Documentation

### IT Support Technician – Microsoft 365 Administrator

Veritra IT Solutions Pvt Ltd (QuantiQ). Jan 2021 - Feb 2022

```text
Provided IT and Microsoft 365 administration support for an organization of approximately 500 users. Managed day-to-day Microsoft 365 administration across Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft Entra ID, including user onboarding, mailbox setup, and access provisioning.
```

Skills: Microsoft-365, Exchange-Online, Microsoft-Teams, SharePoint-Online, One-Drive, Microsoft-Entra-ID, User-Onboarding, License-Assignment, Mailbox-Management, Distribution-Groups, Troubleshooting, Documentation

### Senior Desktop Administrator

[Cybage Software Private Ltd](https://himalayas.app/companies/cybage). Aug 2009 - Jan 2021

```text
Provided end-to-end End User Computing support for enterprise users across Windows desktop environments. Performed operating system deployment, workstation preparation, configuration, application installation, and user handover activities, and diagnosed and resolved hardware, software, and network connectivity issues.
```

Skills: Windows, Active-Directory, OS-Deployment, Workstation-Preparation, Application-installation, Troubleshooting, Incident-Management, Service-Requests, Documentation

## Education

### Jawaharlal Nehru Technological University

Bachelor of Technology, Electronics and Telecommunication Engineering

```text
Pursued a Bachelor of Technology in Electronics and Telecommunication Engineering.
```

## Tech stack

- Microsoft Teams
- Windows
- Microsoft Intune

To contact Arun, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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