# Artémis Pereira

Artémis Pereira is a remote worker on Himalayas, Customer Service Representative at Teleperformance Portugal, based in Portugal.

Source: https://himalayas.app/@artmispereira

```text
Customer service representative and audio-focused creator, bringing organized, client-first support to every team.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Portugal |
| Authorized to work in | Portugal |
| Job categories | Customer Service Representative, Sound Designer, Game Writing, Game Designer, Customer Representative, Customer Experience Representative, Customer Service Associate, Customer Service, Client Services Representative |
| Skills | Teamwork, Customer Service, Processing Sensitive Client Data, Client Communication, Back Office Support, Document Management, Microsoft Office, Computer Literacy, Audio Editing, Support, Training, Onboarding, Organization, Assertiveness |

## What I'm looking for

```text
I’m looking for a role where I can deliver organized, empathetic customer support, handle data carefully, and keep growing through creative work like audio and game-related design.
```

## About

```text
I’m a highly creative, hardworking, and well-organized professional who enjoys working both independently and as part of a team. In my customer-facing role, I focus on being punctual and responsible while keeping clients supported and informed.

As a Customer Service Representative at Teleperformance Portugal, I handled processing and organizing sensitive client data and maintaining direct contact with clients. I also managed back-office tasks such as emails, assisting colleagues, and handling cancellations.

I take pride in supporting team performance by assisting in the training of new colleagues. I aim to make onboarding smoother by staying attentive, clear, and ready to help as responsibilities evolve.

Beyond customer service, I’m committed to learning and developing new skills. I studied Science and Technology and completed training as a Culinary / Pastry Technician, and I’ve also expanded into creative interests through Udemy courses in game design, game writing/storytelling, and game audio/SFX & sound design.
```

## Experience

### Customer Service Representative

[Teleperformance Portugal](https://himalayas.app/companies/teleperformance-com). Oct 2020 - Oct 2025

```text
Handled customer inquiries and maintained direct client communication while processing and organizing sensitive client data and back-office emails. Assisted in training, onboarding, and support activities for new colleagues, including handling cancellations and other support tasks.
```

Skills: Customer-Service, Client-Communication, Email-Support, Back-Office-Operations, Onboarding, Microsoft-Office, Computer-Literacy, Audio-Editing

## Education

### Escola Frei Heitor Pinto

Program not completed, Science and Technology. 2014 - 2017

```text
Studied Science and Technology at Escola Frei Heitor Pinto from 2014 to 2017, but the program was not completed.
```

### Udemy

Game Audio Essentials: SFX & Sound Design for Video Games, Game Audio. 2025 - Present

```text
Completed an online course titled “Game Audio Essentials: SFX & Sound Design For Video Games” on Udemy in 2025.
```

### Udemy

Game Writing: Storytelling through Video Game Design, Game Writing. 2025 - Present

```text
Completed an online course titled “Game Writing: Storytelling through Video Game Design” on Udemy in 2025.
```

### Escola Profissional do Fundão

Culinary / Pastry Technician, Culinary / Pastry. 2017 - Present

```text
Undertook Culinary/Pastry Technician training at Escola Profissional do Fundão in 2017.
```

### Udemy

The Psychology of Games: Secrets of Good Game Design, Game Design. 2024 - Present

```text
Completed an online course titled “The Psychology of Games: Secrets of Good Game Design” on Udemy in 2024.
```

## Tech stack

- Gmail

To contact Artémis, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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