# Arpita Behera

Arpita Behera is a remote worker on Himalayas, Customer Service Representative at Concentrix Daksh Services India Private Limited, based in India.

Source: https://himalayas.app/@arpitabehera1

```text
Entry-level customer service representative with strong voice/chat communication.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Customer Service Representative, Customer Support, Voice support, Suporte Chat, Customer Representative, Customer Service Associate, Customer Service |
| Skills | Leadership, Problem Solving, Creative, Computer Literacy, English, Hindi, Odia, Time Management, Adaptive, Active Listening, Attentive |

## What I'm looking for

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I’m looking for an opportunity in a challenging environment to prove my skills and utilise my knowledge and intelligence for the growth of the organisation.
```

## About

```text
I’m an entry-level customer service professional with 11 months of experience as a customer service representative in a voice and chat process. I focus on clear communication, active listening, and problem solving to help customers effectively.

I take pride in using my computer literacy and communication skills to stay responsive and accurate in fast-paced interactions. My strengths—time management, dedication, and attentiveness—support consistent performance and customer care.

Beyond work, I’ve participated in multiple seminars and webinars, including topics like climate change and genomics to conservation, and I’ve taken part in National Science Day activities. I also worked on an educational project on organic farming to promote a healthier environment and community.

I’m seeking an opportunity to work in a challenging environment to prove my skills and utilise my knowledge and intelligence for the growth of the organisation, while continuing to learn and improve through real customer-facing work.
```

## Experience

### Customer Service Representative

[Concentrix Daksh Services India Private Limited](https://himalayas.app/companies/concentrix)

```text
Worked for 11 months as a Customer Service Representative handling voice and chat processes. Focused on communication, problem solving, and active listening to support customers.
```

Skills: Customer-Service, Voice-support, Chat, Problem-Solving, Active-Listening, Leadership, Computer-Literacy, Time-Management

## Education

### Bhadrak Autonomous College

Graduation. Grade: 87.88%

Activities and societies: Participated in state seminar on Sustainable Biological Resources and climate change; webinars on RNA; National Science Day (28 Feb 2025); awareness talk on World Water Day 2025; national seminar on Genomics to Conservation; educational project: Organic Farming.

```text
Completed graduation at Bhadrak Autonomous College in 2025 with 87.88%.
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### Fakir Mohan Higher Secondary School

XII (12th). Grade: 80.83%

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Completed XII (12th) at Fakir Mohan Higher Secondary School, Balasore in 2019 with 80.83%.
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### Carmel School

X (10th). Grade: 89.33%

```text
Completed X (10th) at Carmel School, Bhadrak in 2017 with 89.33%.
```

## Tech stack

- Attentive
- X++

To contact Arpita, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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