# Anthony Flores

Anthony Flores is a remote worker on Himalayas, Fraud Analyst at Tithe.ly, based in United States.

Source: https://himalayas.app/@anthonyflores1

```text
Fraud Analyst at Tithe.ly who contributed to $100K+ in annual fraud loss avoidance through transaction monitoring and risk controls.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 70k-85k USD |
| Job categories | Fraud Analyst, Fraud Data Analyst |
| Skills | Fraud Investigation, Merchant Risk, Transaction Monitoring, Fraud Detection, Decline Code Analysis, Abuse Operations, Risk Scoring, Risk Based Decision Making, Chargeback Management, Dispute Resolution, Pre Arbitration, Arbitration, Representment, Visa Dispute Processing Rules, Mastercard Rules |

## What I'm looking for

```text
I’m looking to grow into a Fraud Data Analyst role focused on predictive fraud detection, building on my fraud operations experience while expanding my Python and advanced data analytics skills.
```

## About

```text
At Tithe.ly, I monitored transaction queues and investigated fraud alerts using Stripe Radar, making risk-based determinations and documenting findings for escalation.

I used SQL through Stripe Sigma to investigate transaction and account data, identify patterns, and report trends. My transaction monitoring and risk controls contributed to $100K+ in annual fraud loss avoidance.

At Blackbaud, Inc., I managed chargeback and dispute operations and improved chargeback recovery performance from ~40% to 90% by overhauling evidence preparation and documentation standards.

Earlier, as a Chargeback Administrator at Sony Online Entertainment / Daybreak Game Co., I handled disputes across an online gaming payments environment and refined evidence and escalation processes. I’m currently expanding into Python and advanced data analytics to grow into a Fraud Data Analyst role focused on predictive fraud detection.
```

## Experience

### Fraud Analyst

Tithe.ly. Nov 2019 - Feb 2025

```text
Monitored transaction queues and investigated fraud alerts, making risk-based decisions on holds, reserves, and account suspensions. Contributed to $100K+ in annual fraud loss avoidance.
```

Skills: SQL, Stripe-Radar, Stripe-Sigma, Zendesk, Transaction-Monitoring, Risk-Analysis, Chargeback-Management

### Chargeback Analyst

[Blackbaud, Inc.](https://himalayas.app/companies/blackbaud). Mar 2014 - Jul 2018

```text
Managed end-to-end chargeback and dispute lifecycle for a SaaS payments platform, improving recovery from ~40% to 90% through better evidence preparation. Held authority over funding holds and account suspensions.
```

Skills: Chargeback-Management, Dispute-Resolution, Visa-Rules, Mastercard-Rules, SLA-Management, Trend-Analysis

### Chargeback Administrator

Sony Online Entertainment / Daybreak Game Co.. Jan 2003 - Sep 2013

```text
Managed chargeback and dispute lifecycle across a high-volume online gaming environment, improving recovery from ~40% to 90% over a decade. Prepared representment documentation and held authority over funding holds and account suspensions.
```

Skills: Chargeback-Management, Dispute-Resolution, Visa-Rules, Mastercard-Rules, SLA-Management, Trend-Analysis

## Education

### University of Phoenix

Bachelor of Science, Business / Accounting. Grade: 3.77

```text
Bachelor of Science in Business with a focus on Accounting, achieved a GPA of 3.77.
```

### University of Phoenix

Honors Society Membership, Business

```text
Member of the Delta Mu Delta Honors Society Business at the University of Phoenix, San Diego Campus.
```

## Tech stack

- Slack
- Zendesk
- Jira
- Python
- SQL

To contact Anthony, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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