# Annika Laudien

Annika Laudien is a remote worker on Himalayas, Abteilungsleitung StattReisen at CT Cool Tours Event, based in Germany.

Source: https://himalayas.app/@annikalaudien

```text
Backoffice coordinator at StattReisen | CT Cool Tours Event, coordinating customer events, bookings, and B2B/B2C communication.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Germany |
| Authorized to work in | Germany |
| Salary expectations | 40k+ EUR |
| Job categories | Back Office Assistant, Office Assistant |
| Skills | Office Administration, Appointment Coordination, Data maintenance, Booking Management, Customer Service, Project Management, Event Coordination, Vendor coordination, B2B Communications, B2C Communications, Marketing, Product Development, Onboarding, Complaint Management, Microsoft Office |

## What I'm looking for

```text
I’m looking for a flexible remote mini-job in back office or office assistance alongside my part-time work.
```

## About

```text
At StattReisen | CT Cool Tours Event, I coordinate customer events and manage offers and bookings. I also support B2B and B2C customer acquisition and service.

I coordinate with external service providers and contribute to marketing and product development. My work also includes project coordination, employee supervision, onboarding, and complaint management.

At Dürr Systems GmbH, I supported event coordination, prepared press reports and presentations, and maintained the website using TYPO3. I also translated into English and helped plan and run webinars.

I hold a Bachelor of Arts in Tourism Management from Hochschule Heilbronn and completed Immobilienmaklerin (IHK) with a grade of 1.2. I’m looking for a flexible remote mini-job in back office or office assistance alongside my part-time work.
```

## Experience

### Abteilungsleitung StattReisen (current)

CT Cool Tours Event. Apr 2019 - Present

```text
Leitung der Abteilung mit Fokus auf Organisation, Kundenbetreuung und administrative Prozesse. Verantwortlich für Veranstaltungskoordination, B2B-/B2C-Kommunikation, Buchungsverwaltung, Projektleitung, Mitarbeiterführung und Beschwerdemanagement.
```

Skills: Organization, Kundenbetreuung, B2B, B2C, Booking-Management, Projektleitung, Führung, Beschwerdemanagement, Marketing, Produktentwicklung

### Praktikum Marketing

Dürr Systems GmbH. May 2015 - Sep 2015

```text
Unterstützung im Marketing mit Fokus auf Eventkoordination, Pressearbeit, Präsentationen, Websitepflege mit TYPO3, englische Übersetzungen sowie Planung und Durchführung von Webinaren.
```

Skills: Event-Koordination, Pressearbeit, Präsentationen, Typo3, English, Webinars

### Praktikum Personenverkehrslogistik

Cool Tours. Oct 2014 - Jan 2015

```text
Planung von Großveranstaltungen, Betreuung von Geschäfts- und Privatkunden sowie Unterstützung bei Überweisungen und Buchhaltungsaufgaben.
```

Skills: Event-Planning, Kundenbetreuung, Buchhaltung

## Education

### IHK-Zentrum für Weiterbildung

Immobilienmaklerin (IHK), Real Estate. 2026 - 2026. Grade: 1.2

```text
Completed the IHK-certified real estate agent program with a grade of 1.2.
```

### Hochschule Heilbronn

Bachelor of Arts, Tourismusmanagement

```text
Bachelor of Arts in Tourism Management with a focus on marketing, B2B, and sustainability.
```

### Internationaler Bund

Abitur, General Studies. 2009 - 2011

```text
Completed the Wirtschaftsoberschule with a general university entrance qualification (Abitur).
```

### Die Continentale

Kauffrau für Versicherungen und Finanzen, Insurance and Finance. 2006 - 2009

```text
Completed vocational training as an insurance and finance clerk.
```

## Tech stack

- Typo3
- Microsoft Office

To contact Annika, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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