# anne lopez

anne lopez is a remote worker on Himalayas, Transaction Coordinator & Accounting at MelcoHomeEmbroidery, based in Philippines.

Source: https://himalayas.app/@annelopez1

```text
Transaction coordinator at MelcoHomeEmbroidery who managed CRM records, invoices, payments, and customer documentation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 30k+ USD |
| Job categories | Fraud Analyst, Social Media Manager, Administrative Assistant, Accounts Receivable Specialist, Accounts Payable Specialist, Paralegal, Dispatcher |
| Skills | Transaction Coordination, Accounts Receivable, Collections, Customer Service, Real Estate Transactions, Fraud Investigation, Payment Tracking, Skip tracing, Contract Review, Documentation Preparation, Administrative Support, Scheduling, CRM Management, Data Entry, Excel |

## About

```text
At MelcoHomeEmbroidery, I managed CRM records, invoices, payments, and customer documentation. I also assisted with accounts receivable and coordinated with sales and operations to support order processing.

At ArborRealtyTrust, I managed real estate transactions from executed contract through closing, coordinating with buyers, sellers, lenders, escrow, title companies, and attorneys. Earlier, I contacted customers about delinquent accounts at JPMorganChase and served as the primary client contact at JonesDayLawFirm.
```

## Experience

### Transaction Coordinator & Accounting

MelcoHomeEmbroidery. Sep 2025 - Jul 2026

```text
Managed CRM records, invoices, payments, and customer documentation. Assisted with accounts receivable, payment tracking, and account updates.
```

Skills: CRM, Invoicing, Accounts-Receivable, Payment-Tracking, Customer-Documentation, Administrative-Support

### Real Estate Transaction Coordinator

ArborRealtyTrust. Jun 2024 - Aug 2025

```text
Managed real estate transactions from executed contract through closing. Coordinated with buyers, sellers, lenders, escrow, title companies, and attorneys.
```

Skills: Real-Estate-Transactions, Contract-Management, MLS, InvestorBootz, Follow-Up-Boss-(FUB)-CRM, Zillow, Docusign, Customer-Coordination

### Collections Account Manager | Accounts Receivable

[JPMorganChase](https://himalayas.app/companies/jpmorgan-chase-co). Apr 2020 - May 2024

```text
Contacted customers to resolve delinquent accounts and negotiate payment arrangements. Reviewed account information and explained available payment options.
```

Skills: Collections, Accounts-Receivable, Customer-Service, Skip-tracing, Payment-Negotiation, Documentation

### Paralegal (Client Relations Manager)

JonesDayLawFirm. Apr 2019 - Mar 2020

```text
Served as the primary point of contact for clients throughout the legal process. Coordinated communication between attorneys, clients, courts, and notaries.
```

Skills: Client-Relations, Legal-Documentation, Case-Management, Communication-Skills, Confidentiality

### Dispatcher and Account Receivable & Payable (Accounting)

PlumbingPlusCalifornia. Jul 2018 - Mar 2019

```text
Scheduled daily plumbing service appointments and assigned technicians efficiently. Coordinated technician routes and monitored job progress using ServiceTitan.
```

Skills: Dispatch, Scheduling, ServiceTitan, Accounts-Receivable, Accounts-Payable, Customer-Service

### Fraud Investigator & Analyst

[TruistBank](https://himalayas.app/companies/truist). Dec 2017 - May 2018

```text
Investigated potentially fraudulent transactions and account activity. Reviewed customer accounts to identify suspicious patterns and risks.
```

Skills: Fraud-Investigation, Risk-Analysis, Chargebacks, Compliance, Customer-Service

### Consultant Centralized Operations (Collections and AR)

NorthCapResidentialUSA. Dec 2016 - Dec 2017

```text
Assisted residents with account inquiries and payment arrangements. Managed collections and followed up on outstanding balances.
```

Skills: Collections, Accounts-Receivable, Customer-Service, Payment-Processing, Administrative-Support

### Finance & Admin Support Coordinator

Rubber & Gasket Company of America (RGA). Jan 2016 - Nov 2016

```text
Managed scheduling, invoicing, and administrative support tasks. Coordinated email communications with internal teams and clients.
```

Skills: Scheduling, Invoicing, Administrative-Support, Communication-Skills, Record-keeping

### People & Systems Coordinator (Team Leader)

EVCOManufacturing. Jan 2015 - Dec 2015

```text
Led and supported a team to achieve daily operational goals. Coordinated employee onboarding and system access requests.
```

Skills: Team-Leadership, Onboarding, System-Access-Management, Process-Improvement, Communication-Skills

### Account Manager (Account Receivable)

CreditOneBank. Jan 2014 - Nov 2014

```text
Managed customer accounts and payment activities. Assisted customers with billing inquiries and payment solutions.
```

Skills: Accounts-Receivable, Customer-Service, Billing, Collections, Account-Management

## Education

### La Consolacion University Philippines

Bachelor of Science, Psychology

```text
Bachelor of Science in Psychology from La Consolacion University Philippines, completed in 2012.
```

### Harvard ManageMentor

Certificate, Management

```text
Completed Harvard ManageMentor training in Crisis Management, Business Plan Development, Business Case Development, Career Management, and Finance Essentials.
```

## Tech stack

- Xero
- Salesforce
- DocuSign
- Slack
- Zendesk
- HubSpot
- Microsoft Excel
- monday.com
- Discord
- QuickBooks
- Nextiva
- Procore
- ServiceTitan
- Microsoft 365

To contact anne, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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