# Anna User

Anna User is a remote worker on Himalayas, Solution Support Engineer at AppViewX, based in India.

Source: https://himalayas.app/@annauser60

```text
Cloud infrastructure engineer at AppViewX who supported enterprise certificate lifecycle management and automated certificate deployment.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Cloud Infrastructure Engineer, DevOps Engineer, Infrastructure Engineer, Site Reliability Engineer |
| Skills | Cloud Infrastructure, AWS, Google Cloud Platform, Azure, Infrastructure as Code, Terraform, Ansible, Kubernetes, Amazon EKS, Disaster Recovery, Backup and Restore, High Availability, SSL TLS, PKI, Certificate Lifecycle Management |

## What I'm looking for

```text
I'm focused on infrastructure delivery and operations for enterprise cloud environments.
```

## About

```text
At Fortanix, I provisioned and managed infrastructure across AWS, GCP, and Azure with Terraform, and automated disaster recovery procedures with Ansible.

I managed Kubernetes clusters, implemented backup and restore mechanisms, and deployed monitoring with Prometheus, Grafana, and Sensu. I also built Python and Bash automation for infrastructure operations.

At AppViewX, I supported enterprise customers using its Certificate Lifecycle Management platform, troubleshooting certificate discovery, issuance, renewal, and revocation. I automated certificate deployment and supported integrations with Windows Server, IIS, SQL Server, and firewall appliances.

I also supported blue-green platform upgrades and Kubernetes-based deployments, and worked with engineering to resolve deployment issues. I hold the Certified Kubernetes Administrator (CKA) certification and am focused on infrastructure delivery and operations for enterprise cloud environments.
```

## Experience

### Solution Support Engineer

[AppViewX](https://himalayas.app/companies/appviewx). May 2025 - Jan 2026

```text
Supported enterprise customers on AppViewX's Certificate Lifecycle Management platform, troubleshooting certificate operations and integrations. Resolved infrastructure issues on Windows Server and guided Kubernetes-based deployments.
```

Skills: Certificate-Lifecycle-Management, Windows-Server, IIS, SQL-Server, Kubernetes, Docker, Troubleshooting, Customer-Support, Blue-Green-Deployment

### Infrastructure & Product Support Engineer

[Fortanix](https://himalayas.app/companies/fortanix). Apr 2022 - May 2025

```text
Provisioned and managed multi-cloud infrastructure using Terraform and automated disaster recovery with Ansible. Implemented backup/restore for Kubernetes clusters and managed monitoring with Prometheus, Grafana, and Sensu.
```

Skills: Terraform, Ansible, AWS, GCP, Azure, Kubernetes, Prometheus, Grafana, Sensu, Python, BASH, SSL-TLS, PKI, IAM, KMS, F5-LTM, Disaster-Recovery

## Education

### PES College of Engineering

Master of Technology, Computer Science and Engineering. Grade: CGPA: 9.1

```text
Master of Technology in Computer Science and Engineering with a CGPA of 9.1.
```

### BGS Institute of Technology

Bachelor of Engineering, Computer Science and Engineering. Grade: 68%

```text
Bachelor of Engineering in Computer Science and Engineering with 68% marks.
```

## Tech stack

- Splunk
- Microsoft Azure
- Google Cloud Platform
- Kubernetes
- Helm
- AWS Fargate
- Amazon EKS
- Jenkins
- GitHub Actions
- Terraform
- Python
- Grafana
- Prometheus
- Windows Server
- Ansible
- Docker
- Azure Blob Storage
- Sensu
- ArgoCD
- Bash
- AWS
- REST APIs
- Azure

To contact Anna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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