# Anna Asha Ambrosioni

Anna Asha Ambrosioni is a remote worker on Himalayas, Front Office & Booking at Hotel Rivarolo, based in Italy.

Source: https://himalayas.app/@annaashaambrosioni

```text
Hospitality professional delivering guest-focused front office and resident assistance with English fluency.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Italy |
| Authorized to work in | Italy |
| Job categories | Front Desk Receptionist, Front Office Manager, Receptionist, Guest Service, Resident Assistance, Tour Operator Support, Booking Coordinator, Customer Service, Rooms and Guest Services Operations, Front Desk Reception, Front Desk Attendant, Front Desk Associate, Front Desk Agent, Administration and Reception |
| Skills | Check Out, Guest Relations, Customer Service, Reservations Management, Coordination With Hotel Departments, Emergency Handling, Administrative Tasks (Liquidation), Multitasking, Problem Solving, Linea, Loco, Primo, Profilo, Communication Skills |

## What I'm looking for

```text
Cerco ruoli in ambito alberghiero che valorizzino il guest care e il coordinamento operativo; preferisco ambienti dinamici con possibilità di crescita.
```

## About

```text
Sono una professionista dell'ospitalità con esperienza pluriennale in front office, booking e assistenza residente per tour operator internazionali. Ho gestito l'accoglienza, le prenotazioni, i check-in/check-out e il coordinamento tra reparti, assicurando soggiorni fluidi e un elevato livello di soddisfazione degli ospiti.

Ho lavorato come responsabile assistenza residente per Veratour alle Maldive e come assistente turistica per Alpitour in strutture multiple, fornendo supporto 24/7, vendita e coordinamento escursioni, gestione emergenze e attività amministrative, il tutto con eccellente padronanza dell'inglese (C2).
```

## Experience

### Front Office & Booking (current)

Hotel Rivarolo. Jan 2026 - Present

```text
Managed front desk operations, guest check-ins/outs and online bookings to ensure high guest satisfaction; handled phone/email inquiries and rate/availability control.
```

Skills: Front-Desk-Operations, Check-Out, Revenue-Management, Attention-To-Detail

### Resident Assistance

Veratour. Jan 2024 - Jan 2025

```text
Managed complete guest experience at resort including airport transfers, rooming files and 24/7 guest support; coordinated with departments for VIPs and resolved varied guest issues promptly.
```

Skills: Guest-Relations, Emergency-Handling, Customer-Support, English

### Tourist Assistant

Alpitour. Jan 2023 - Jan 2024

```text
Oversaw guest services across up to nine hotels with 24/7 in-person and online support, sold and coordinated excursions, handled emergencies and monthly settlements to maintain operator standards.
```

Skills: Customer-Support, Emergency-Response, Administrative-Settlement, Multitasking

## Education

### EF Education First

Certificate, Hospitality and Tourism. 2021 - 2022

```text
Course in hospitality and hotel & tourism covering customer service, digitalization, and guest experience fundamentals; improved English proficiency.
```

### Liceo Felice Faccio

High School Diploma, General/High School

```text
High school diploma with development of communication, creative thinking, problem solving and teamwork skills.
```

## Tech stack

- Gmail
- Primo
- Profilo
- Loco
- Linea
- Check

To contact Anna Asha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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