# Ankit Seth

Ankit Seth is a remote worker on Himalayas, Senior Customer Service Agent at Bird Flight Services, based in India.

Source: https://himalayas.app/@ankitseth1

```text
Senior Customer Service Agent at Bird Flight Services handling VVIP summit flights, including G20 and BRICS operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Airport Operations Manager |
| Skills | Airport Operations, Passenger Service, Check In Processes, Boarding Operations, Gate Operations, VIP VVIP Facilitation, Non Scheduled Flight Operations, Ground Handling, Baggage Handling, Baggage Issue Resolution, Crew Handling, Ramp Operations, Flight Control, Seat Allocation, Passenger Manifest |

## About

```text
At Bird Flight Services, I manage passenger-facing airport operations at Indira Gandhi International Airport, including check-in, boarding, gate coordination, and arrivals. I also handle baggage transfers and oversee flight control activities such as seat allocations, meal requests, and passenger manifests.

I coordinated ground handling and security compliance for non-scheduled VVIP flights during the G20 Summit and 18th BRICS Summit. Bird Flight Services recognized my handling of Somon Air and Meraj Air with appreciation certificates, and I hold GMR safety certifications for ramp and operational safety.
```

## Experience

### Senior Customer Service Agent (current)

Bird Flight Services. Apr 2023 - Present

```text
Managed passenger-facing airport ground operations including check-in, boarding, gate coordination, and arrival services. Executed ground handling for VVIP flights during international summits and coordinated with airline representatives to maintain on-time performance.
```

Skills: Airport-Operations, Customer-Service, Check-in, Boarding-Management, Gate-Operations, Baggage-Handling, MHB-Resolution, Safety-Compliance, VVIP-VIP-CIP-Handling, Diplomatic-Protocol, G20-Summit, BRICS, Crew-Handling, Ramp-Operations, Flight-Operations, Non-Scheduled-Flights, OTP-Management, Operational-Coordination, Problem-Solving, Crisis-Management, Teamwork, Time-Management, Airport-Operational-Systems, CRM-Systems, Microsoft-Office

## Education

### Chandigarh University

Bachelor of Science, Airlines & Airport Management

```text
Bachelor of Science in Airlines & Airport Management, graduated in 2023.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office

To contact Ankit, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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