# Ankit Das

Ankit Das is a remote worker on Himalayas, KBS Customer Care Associate at KONE, based in India.

Source: https://himalayas.app/@ankitdas3

```text
Customer care associate at KONE supporting elevator, escalator, and door service through KONE Online.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 748k+ INR |
| Job categories | Customer Care Associate, Virtual Relationship Manager, Customer Support Executive |
| Skills | Customer Service, Customer Relationship Management, Customer service management, Complaint Resolution, Cross Selling, Sales, Financial Analysis, Business Analysis, Data Analysis, Conflict Resolution, Negotiation, Cold Calling, Elevator Maintenance, Programmable Logic Controller (PLC), SCADA |
| LinkedIn | https://linkedin.com/in/ankit-das-b35559147 |

## What I'm looking for

```text
I’m looking for a role at a reputed company where I can use my skills, improve my career path, and build a good position while helping the organization.
```

## About

```text
At KONE, I provide 24/7 equipment support, including real-time information through KONE Online. My work focuses on the safe, reliable operation of elevators, escalators, and doors.

As a Virtual Relationship Manager at ABCD Aditya Birla Capital Digital, I managed customer relationships remotely and offered financial solutions based on client needs. I also handled queries, portfolio support, and cross-selling across insurance and loan products.

At IndiGo, I handled customer inquiries and resolved issues as a Customer Support Executive. I worked to provide timely resolutions and document and follow up on customer queries.
```

## Experience

### KBS Customer Care Associate (current)

[KONE](https://himalayas.app/companies/kone). Mar 2026 - Present

```text
Maintenance: 24/7 support for equipment, including KONE Online for real-time data.

Safety & Quality: Focus on secure and reliable operation of elevators, escalators, and doors.

Customer Service: Offers 24/7 support for maintenance, repair, and service calls, often reachable via a toll-free number or email.

Support Channels: KONE Online provides real-time equipment information to customers.

Mod
```

### Virtual Relationship Manager

ABCD Aditya Birla Capital Digital. Aug 2022 - Sep 2025

```text
As a Virtual Relationship Manager (VRM) I am responsible for building and maintaining customer relationships remotely through digital platforms, primarily focusing on understanding client needs, providing tailored financial solutions, and ensuring a positive customer experience through virtual channels like email, phone calls, and online interactions; key duties include managing customer portfolio
```

### Customer Support Executive

IndiGo (InterGlobe Aviation Ltd). Jan 2020 - May 2020

```text
As a Customer Service Executive,I used to handles customer inquiries, resolves issues, and ensures customer satisfaction by providing support and assistance, often acting as the first point of contact for customers.

Key responsibilities of a Customer Support Executive :

In a fast pace environment handle, all enquires in a professionally and timely manner.

Build client & domain knowledge to
```

## Education

### Kendriya Vidhyalaya

10th - Science

### PRIST University

Associate of Electrical and Electronics Engineering

### veltech

Associate of Electrical and Electronics Engineering, Diploma

### PRIST University - India

Bachelor of Technology - BTech, Electrical and Electronics Engineering. 2016 - 2019

## Tech stack

- Microsoft Excel
- AutoCAD
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office

To contact Ankit, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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