# Andrea Landa

Andrea Landa is a remote worker on Himalayas, Client Relations Coordinator at APCOPAY, based in Malta.

Source: https://himalayas.app/@andrealanda

```text
Property manager at Fort40 Guesthouse managing short-term rentals, bookings, guest communication, and payment operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Malta |
| Authorized to work in | Malta |
| Salary expectations | 28k+ EUR |
| Job categories | Airbnb Host Property Manager, Guest Relations Manager, Account Manager, Bookkeeper |
| Skills | Airbnb Management, Short Term Rental Operations, Guest Relations, Guest Messaging and Unified Inbox, Calendar Management, Reservation Management, Hospitality Operations, Remote Customer Support, Property Operations, Payment Processing, bookkeeping support, Financial Record Organization, Reconciliations, Account Management, Customer Relationship Management |

## About

```text
At Fort40 Guesthouse / Fame Group Ltd, I managed daily guesthouse and short-term rental operations from reservation through check-out. I coordinated bookings, calendars, pricing, and availability across Booking.com, Airbnb, Hostaway, and Hosthub.

I handled guest inquiries, remote communication, and self check-in coordination, and shared property information and local recommendations to support the guest experience. I also processed and monitored payments through Stripe and direct booking channels.

I supported day-to-day bookkeeping and organized financial records, receipts, invoices, and transaction documents for accounting and audit processes. At APCOPAY, I prepared contract offers, communicated with clients and banks, and supported sales administration and client follow-ups.
```

## Experience

### Client Relations Coordinator

APCOPAY. Jan 2022 - Jan 2023

```text
Prepared contract offers and maintained communication with clients and banks. Supported the sales team with administrative tasks and client follow-ups, and served as the primary point of contact for client inquiries.
```

Skills: Client-Relations, Communication-Skills, Administrative-Support, Sales-Support, Relationship-Management, Problem-Solving

### Accounts

Fame Group Ltd

```text
Managed payment processing and monitoring through Stripe and direct booking channels. Supported day-to-day bookkeeping activities, including organisation and preparation of financial records, and assisted the accounting team and external auditor by providing and organising receipts, invoices, and transaction documentation.
```

Skills: Bookkeeping, Financial-Record-Keeping, Payment-Processing, Stripe, Accounting-Support, Audit-Support, Microsoft-Office, Google-Workspace

### Manager

Fort40 Guesthouse

```text
Managed daily operations of Fort40 Guesthouse and short-term rental properties, ensuring smooth end-to-end guest experience from reservation to check-out. Coordinated bookings, calendar management, pricing, and real-time availability across Booking.com, Airbnb, Hostaway, and Hosthub.
```

Skills: Airbnb-Management, Short-Term-Rental-Operations, Guest-Communication, Remote-Customer-Support, Calendar-and-Reservation-Management, Administrative-Support, Account-Management, Conflict-Resolution, Hospitality-Operations, Customer-Relationship-Management, Problem-Solving, Multitasking-and-Time-Management, Booking.Com, Airbnb, Expedia, Hostaway, Hosthub, Stripe, Microsoft-Office, Google-Workspace, WhatsApp-Business, CRM-Systems, Online-booking-system, Online-Payment-Systems, Dropbox

## Education

### University of Suffolk

Bachelor's Degree, Business Management and Administration

```text
Completed a degree in Business Management and Administration, graduating in 2024.
```

### Andrés Bello Catholic University

Bachelor's Degree (Incomplete), Industrial Engineering. 2019 - Present

```text
Completed two semesters of Industrial Engineering in 2019, covering introductory coursework in engineering principles, mathematics, and basic management concepts.
```

## Tech stack

- Google Docs
- Gmail
- Google Drive
- Dropbox
- Stripe
- Google Sheets
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook

To contact Andrea, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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