# Andrea Gomez

Andrea Gomez is a remote worker on Himalayas, Senior Analyst – Learning Operations/Program Management at Dell Technologies, based in India.

Source: https://himalayas.app/@andreagomez3

```text
Learning operations professional at Dell Technologies who revamped 50+ learning pathways and 200+ assets.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 12021k+ INR |
| Job categories | Operations and Program Management |
| Skills | Learning Operations, Program Management, Operations Management, Process Management, Onboarding, Certification Governance, training coordination, Compliance Monitoring, Governance and Reporting, Data Analysis, Dashboard Creation, Advanced Excel Reporting, KPI Tracking, Data Validation, Workflow Optimization |

## About

```text
At Dell Technologies, I supported global learning operations, managing training logistics, reporting, compliance monitoring, and certification governance. I also analyzed learning engagement and completion trends to support business decisions.

I revamped 50+ learning pathways and 200+ learning assets under the Future Ready Skills initiative, and was recognized as an SME for Learning Studio. Before Dell, I coordinated affiliate services at RCI INDIA PVT LTD, where I executed GST implementation updates across 100+ resorts.
```

## Experience

### Senior Analyst – Learning Operations/Program Management

[Dell Technologies](https://himalayas.app/companies/dell). Dec 2019 - Nov 2025

```text
Managed global learning operations, onboarding, and certification programs, including reporting, governance, and stakeholder coordination. Led operational execution of performance and compensation review cycles and delivered training sessions.
```

Skills: Workday, Saba-LMS, Learning-Studio, ServiceNow, Microsoft-Office, Excel, Data-Analysis, Dashboard-Creation, KPI-Tracking, Compliance-Monitoring, Stakeholder-Engagement, Process-Improvement, SOP-Development, training-coordination, Facilitation

### Coordinator – Affiliate Services

RCI India Pvt Ltd. Jun 2015 - Oct 2019

```text
Managed partner servicing, inventory coordination, and stakeholder communication across affiliate resort networks. Acted as primary liaison to resolve escalations and service issues, and maintained operational reporting and database accuracy.
```

Skills: Servicing, Inventory-Coordination, Stakeholder-Communication, Issue-Resolution, Operational-Reporting, Database-Management, NPS-Improvement, GST-Implementation

## Education

### Anahat Organisation

MBTI Certified Practitioner, MBTI

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Certified MBTI Practitioner by Anahat Organisation on behalf of the Myers-Briggs Company, 2022.
```

### Amity University

MBA, International Business

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MBA in International Business from Amity University, completed in 2019.
```

### Christ University

BBA, Tourism and Travel Management

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BBA in Tourism and Travel Management from Christ University, completed in 2015.
```

## Tech stack

- Workday
- Zoom
- ServiceNow
- ChatGPT

To contact Andrea, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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