# Andley John

Andley John is a remote worker on Himalayas, Account Manager (Google Ads) at WNS Global Services, based in India.

Source: https://himalayas.app/@andleyjohn

```text
I optimize Google Ads campaigns, resolve client issues, and improve advertising ROI through data-driven account management.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 773k+ INR |
| Job categories | Account Manager, Sales Specialist, Digital Advertising Specialist, Operations Specialist |
| Skills | Account Management, Digital Advertising, Google Ads, YouTube Advertising, Display Advertising, Search Advertising, Video Advertising, Mobile Advertising, Shopping Ads, Google Analytics, Google Tag Manager, Pay per click Advertising, Web Analytics, ROI Measurement, Excel, Google Spreadsheet, Reporting, Business Requirements Gathering, Business Analysis, Data Interpretation, Insight Generation, Process Optimization, SLA Management, Troubleshooting, client support, Market Research, Digital Media Metrics, Campaign Optimization, Campaign Management, Escalation Management, Quality Assurance, Customer Satisfaction, Upselling |
| LinkedIn | https://linkedin.com/in/andley-john-828687220 |

## What I'm looking for

```text
I'm looking for a client-facing digital advertising or account management role where I can optimize campaigns, use analytics to improve ROI, resolve complex issues, and collaborate across teams to drive customer growth.
```

## About

```text
At WNS Global Services, I supported, managed, and optimized Google Ads campaigns across Search, Video, Apps, Mobile, Display, and Shopping. I use web analytics and PPC ROI measurement to turn campaign data into actionable recommendations for clients.

I troubleshoot campaign performance issues, manage escalations, and work with Product Management, Sales, Engineering, and Ad Approval teams to resolve technical concerns. My work supported stronger product adoption and satisfaction for more than 380 account holders.

Previously at Concentrix Daksh Services India, I managed scheduling, training, inventory solutions, client escalations, and quality assurance processes. I enjoy building client relationships, identifying operational improvements, and helping advertisers grow through effective digital media strategies.
```

## Experience

### Account Manager (Google Ads)

[WNS Global Services](https://himalayas.app/companies/wns-global-services). Mar 2024 - Jan 2026

```text
Managed and optimized Google advertising campaigns across multiple platforms, improving client satisfaction and ROI. Provided troubleshooting and escalation support, collaborated with cross-functional teams, and educated clients on AdWords and Analytics.
```

Skills: Google-Ads, Google-Analytics, PPC, Web-Analytics, Troubleshooting, client-support, Cross-Functional-Collaboration, Upselling, Data-Analysis, Campaign-Optimization

### Sr. Associate Operations

[Concentrix Daksh Services India Private Limited](https://himalayas.app/companies/concentrix). Feb 2023 - Oct 2023

```text
Managed operational functions including scheduling, training, and inventory solutions. Handled escalations, implemented quality assurance practices, and analyzed operational data to drive improvements.
```

Skills: Operations-Management, Scheduling, Training, Inventory-Management, Escalation-Handling, Quality-Assurance, Data-Analysis, Process-Improvement

## Education

### Institute of Computer and Finance Executives

Microsoft Excel Certification, Computer Applications. 2022 - 2022

```text
Microsoft Excel certification from the Institute of Computer and Finance Executives, completed in 2022.
```

### Mahatma Gandhi University

Bachelor of Commerce, Computer Applications. 2019 - 2022

```text
Bachelor of Commerce in Computer Applications from Mahatma Gandhi University, Kerala, from 2019 to 2022.
```

### Google

Google Ads Search Certification, Digital Advertising

```text
Google Ads Search Certification.
```

## Tech stack

- Google Tag Manager
- Google Analytics
- Google Ads

To contact Andley, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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