# Anantharaman Krishnan

Anantharaman Krishnan is a remote worker on Himalayas, Administrative Officer / Customer Success Manager at United India Insurance Company Limited, based in India.

Source: https://himalayas.app/@anantharamankrishnan

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Customer Success Manager at United India Insurance Company Limited, improving policy servicing with AI-assisted customer communications and reporting.
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 30k+ USD |
| Job categories | Customer Success Manager, Insurance Operations Specialist |
| Skills | Customer Success Management, Customer Relationship Management, Insurance Operations, Policy Servicing, Policy Renewal, Claims Processing, Claims Documentation, Underwriting Support, Customer Onboarding, Customer Retention, Customer Support, Account Management, Policy Administration, Insurance Compliance, IRDAI Regulations |

## About

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At United India Insurance Company Limited, I manage customer success operations for retail and corporate policyholders, including policy servicing, renewals, and grievance resolution. I coordinate with Claims and Underwriting teams and use ChatGPT and Microsoft Copilot to prepare customer communications, summarize policy documents, and improve reporting productivity.

Earlier, as an Assistant at United India Insurance Company Limited, I supported policy issuance, renewals, endorsements, and claims-related queries. I also prepare branch MIS reports and dashboards, mentor junior employees, and maintain compliance with IRDAI regulations and organizational policies.
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## Experience

### Administrative Officer / Customer Success Manager (current)

United India Insurance Company Limited. Jan 2023 - Present

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Manage end-to-end customer success operations for retail and corporate policyholders, ensuring timely policy servicing, renewals, and customer satisfaction. Coordinate with Claims and Underwriting teams, handle grievances, and ensure compliance with IRDAI regulations.
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Skills: Customer-Success-Management, Customer-Relationship-Management, Policy-Servicing, Claims-Support, Underwriting-Coordination, MIS-Reporting, ChatGpt, Microsoft-Copilot, Generative-AI, IRDAI-Compliance, Stakeholder-Management, Mentorship

### Assistant

United India Insurance Company Limited. Jan 2018 - Jan 2023

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Delivered front-line customer support for policy inquiries, premium payments, endorsements, and claims-related queries. Managed policy issuance, renewals, and customer records with high accuracy.
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Skills: Customer-Support, Policy-Administration, Claims-Processing, Documentation, Microsoft-Office, Data-Management

## Education

### University of Delhi

Bachelor of Science (Honours), Botany. 2009 - 2012

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Pursued a Bachelor of Science (Honours) in Botany from the University of Delhi from 2009 to 2012.
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## Tech stack

- Microsoft Excel
- ChatGPT
- Microsoft Word
- Microsoft PowerPoint

To contact Anantharaman, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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