# anam naz

anam naz is a remote worker on Himalayas, HR Officer at Dark Horse LLP, based in Pakistan.

Source: https://himalayas.app/@anamnaz

```text
HR Officer at Dark Horse LLP (Pvt, Ltd), recruiting candidates and supporting employee relations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Pakistan |
| Authorized to work in | Pakistan |
| Salary expectations | 30k+ USD |
| Job categories | Human Resources Officer, Customer Service, Administrator |
| Skills | Recruitment, Employee Relations, HR Records Management, Attendance And Leave Record Management, Payroll preparation, Benefits Administration, Performance Management, Training and Development, HR Compliance, Customer Relationship Management, Customer Service, Complaint Resolution, Amazon Marketplace, eBay, Walmart Marketplace |

## About

```text
At Dark Horse LLP (Pvt, Ltd), I recruited and selected candidates, maintained employee records, and supported payroll preparation and benefits administration as an HR Officer.

I also handled employee grievances, supported performance evaluations, and organized training and development programs while helping ensure compliance with company policies and labor laws.

Before that, I supported customers across Amazon, eBay, and Walmart marketplaces, handling orders, returns, refunds, and account disputes. At Limit College Health and Sciences, I managed student records and discipline, handled customer service and cash, and volunteered to teach Microsoft Office and help students with computer lab issues.
```

## Experience

### HR Officer

Dark Horse LLP. May 2022 - Oct 2025

```text
Recruited and selected suitable candidates for vacant positions, maintained employee records, and updated HR databases. Managed attendance, leaves, performance records, payroll preparation, benefits administration, and employee grievances.
```

Skills: Recruitment, Employee-Relations, HR-Database, Payroll, Benefits-Administration, Performance-Management, Compliance, Training-and-Development

### Customer Relationship Management

Dark Horse LLP. Apr 2020 - Apr 2022

```text
Managed customer inquiries and complaints across Amazon, eBay, and Walmart marketplaces via messaging systems and email. Processed refunds, returns, replacements, and order issues in line with platform policies.
```

Skills: Customer-Service, Amazon, eBay, Walmart, Refunds, Returns, Dispute-Resolution, Sales-Metrics, Communication-Skills

### Administrator

Limit College Health and Sciences. Aug 2018 - Sep 2019

```text
Responsible for student discipline and all student records. Provided customer service and handled cash.
```

Skills: Student-Records, Customer-Service, Cash-Handling, Discipline

### Computer Lab Manager

Limit College Health and Sciences. Feb 2018 - Aug 2018

```text
Taught students how to use Microsoft Office and visited students to fix issues in the computer lab.
```

Skills: Microsoft-Office, Teaching, Troubleshooting

## Education

### Virtual University of Pakistan

Master's in Information Technology, Information Technology

```text
Completed a Master's in Information Technology from Virtual University of Pakistan in 2018.
```

## Tech stack

- Microsoft Office

To contact anam, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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