# ANA MARIA GRANJA

ANA MARIA GRANJA is a remote worker on Himalayas, Caseworker at Plan B Immigration, based in Ecuador.

Source: https://himalayas.app/@anamariagranja

```text
Immigration caseworker at Plan B Immigration who processed visa applications and supported international education applicants.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Ecuador |
| Authorized to work in | Ecuador |
| Salary expectations | 30k+ USD |
| Job categories | Virtual Assistant, Administrative Specialist, Caseworker, Administrative Assistant, Executive Assistant, Customer Service |
| Skills | Immigration Casework, Visa Processing, Document Review, Eligibility Verification, International Education Advisory, Case Management, Executive Support, Administrative Support, Customer Service, Sales, Invoicing, Billing Controls, Cash Management, Debt Collection, Outlook |

## About

```text
At Plan B Immigration, I provided guidance on international academic programs through ApplyBoard and processed immigration applications, including visitor visas and international student permits. I reviewed documents, verified eligibility, tracked cases in Canadian government systems, and followed up with clients.

Earlier, I supported executive administration at Qualseg and handled reception and after-sales service at MakroSecurity. My experience also includes administrative support, customer service, sales, invoicing, and financial operations.
```

## Experience

### Caseworker

Plan B Immigration. Dec 2020 - Jul 2025

```text
Provided specialized guidance on international academic programs and processed immigration applications including visitor visas, study permits, and work permits. Managed client relationships and tracked cases using government portals and databases.
```

Skills: ApplyBoard, CaseEasy, Salesforce, INSZoom, CIC-Portal, Document-Review, Client-Management

### Receptionist & After-Sales Service Representative

MakroSecurity. Aug 2018 - Feb 2020

```text
Managed front desk operations, handled correspondence, and provided administrative support. Performed billing, petty cash management, and after-sales customer service.
```

Skills: Outlook, Word, Excel, Billing, Customer-Service, Administrative-Support

### Administrative Assistant

Cromados Dionisio. Oct 2016 - May 2018

```text
Attended client inquiries, tracked work orders, and ensured timely delivery. Handled invoicing, petty cash, and vendor cost analysis.
```

Skills: Client-Relations, Order-Management, Invoicing, Petty-Cash, Vendor-Analysis

### Executive Administrative Assistant to Management

Qualseg. Oct 2015 - Aug 2016

```text
Provided direct administrative support to general management, managed calendars, and coordinated meetings. Audited contract approvals and handled financial documentation.
```

Skills: Executive-Support, Calendar-Management, Contract-Auditor, Financial-Documentation

### Commercial Advisor

Cartonera Pichincha. Jul 2013 - Jul 2015

```text
Conducted client visits, led negotiations, and closed sales agreements. Managed account billing and portfolio recovery.
```

Skills: Sales, Key-Account-Management, Negotiation, Billing, Portfolio-Recovery

### General Teller & Customer Service Representative

Sociedad Financiera Vazcorp. Feb 2007 - Feb 2012

```text
Managed high-volume cash transactions, client billing, and credit card processing. Provided front-line customer service and resolved account queries.
```

Skills: Cash-Management, Customer-Service, Billing, credit-card-processing, Debt-Collection

## Education

### Colegio Adventista

High School Diploma, Social Sciences

```text
Completed high school education with a focus on social sciences.
```

### Keys to Successful Project Management

Professional Course, Project Management

```text
Completed a professional course on project management.
```

### Assist Card

Travel Agent Certification, Travel and Tourism

```text
Earned a travel agent certification from Assist Card.
```

## Tech stack

- Salesforce
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact ANA MARIA, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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