# Ana Hoffman

Ana Hoffman is a remote worker on Himalayas, Claims and Correspondence Processor at Blue Cross Blue Shield of Arizona, based in United States.

Source: https://himalayas.app/@anahoffman

```text
Claims and Correspondence Processor at Blue Cross Blue Shield of Arizona who resolved complex medical claims and provider and member inquiries.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 45k+ USD |
| Job categories | Claims and Correspondence Processor, Patient Registration Specialist, Administrative Secretary |
| Skills | Medical Claims Processing, Claims Auditing, Claims Correspondence Resolution, Patient Registration, Pre Certification, Insurance Authorization, Electronic Health Records, Quality Assurance Auditing, Customer Service, EviCore, GuidingCare, Epic, APIs, Kronos |

## About

```text
At Blue Cross Blue Shield of Arizona, I researched and processed complex medical claims and resolved written and electronic correspondence from providers and members. I used eviCore and GuidingCare to verify pricing and authorizations, and coordinated with external plans, providers, business partners, and government agencies on complex inquiries.

At Yuma Regional Medical Center, I handled patient admissions, registrations, transfers, and discharges while maintaining compliant records in Epic. I also participated in quality assurance audits and trained new staff on departmental workflows and Epic navigation.
```

## Experience

### Claims and Correspondence Processor

Blue Cross Blue Shield of Arizona. Jan 2022 - Nov 2026

```text
Researched and processed complex medical claims and system edits in compliance with regulations and quality standards. Analyzed and resolved written and electronic correspondence from providers and members, consistently meeting performance targets.
```

Skills: Claims-Processing, Medical-Claims, Correspondence-Resolution, Quality-Assurance, EviCore, GuidingCare, Audit, Customer-Service

### Unit Support Representative / Birth Recorder

Yuma Regional Medical Center. Nov 1995 - Jan 2022

```text
Directed patient admissions, pre-registrations, transfers, and discharges while maintaining EMTALA and hospital compliance. Maintained electronic health records in Epic and participated in quality assurance initiatives.
```

Skills: Patient-Registration, EMTALA, Electronic-Health-Records-(EHR), Epic, Quality-Assurance, Audit, Kronos, Training

### Temporary Instructional Aide

Crane School District. Dec 2013 - Mar 2014

```text
Provided small group and individual instructional support to reinforce teacher lesson plans. Supervised student safety during daily routines and activities.
```

Skills: Instructional-Support, Student-supervision, Classroom-Assistance

### Administrative Secretary

Arizona Western College. Nov 2012 - Jul 2013

```text
Coordinated Nursing Computer Lab operations, scheduled online testing, and provided technical troubleshooting for academic software. Maintained student and faculty databases and managed front-line communications.
```

Skills: Administrative-Support, Database-Management, Technical-Troubleshooting, Scheduling, Communication-Skills

## Education

### Arizona Western College

General Studies Coursework, General Studies. 1992 - 1995

```text
Completed general studies coursework at Arizona Western College from 1992 to 1995.
```

### Cibola High School

High School Diploma, General Studies

```text
Earned a high school diploma from Cibola High School in 1992.
```

## Tech stack

- Epic

To contact Ana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [katori hilson](https://himalayas.app/@katorihilson): Claims Administrator, Goldfein Claims Management
- [jessica juble](https://himalayas.app/@jessicajuble): Customer Care Representative, Sharp Health Plan
- [Vibing with Shantal](https://himalayas.app/@vibingwithshantal): Scheduler, WellStar Health Systems
- [Courtney Prellwitz](https://himalayas.app/@courtneyprellwitz): Patient Service Representative, Advocate Aurora Health
- [Amber Smith](https://himalayas.app/@ambersmith3): Logistics Professional, Spark Delivery
- [Christina Jefferson](https://himalayas.app/@christinajefferson): Recovery Specialist II, Premera Blue Cross
- [Samantha Hill](https://himalayas.app/@samanthahill): Customer Service Associate, NTT DATA
- [Tramaine Lee](https://himalayas.app/@tramainelee): Production Team Member, Toyota Logistics Services Inc
- [Kyessah Pina](https://himalayas.app/@kyessahpina): Appointment Scheduler, Streamline Imaging
- [Jesse Ribons](https://himalayas.app/@jesseribons): Administrative Assistant, Brookdale At Home