# Amarachi Mary Nkama

Amarachi Mary Nkama is a remote worker on Himalayas, Customer Service Rep at Affordable Homes, based in Nigeria.

Source: https://himalayas.app/@amarachimarynkama

```text
Remote-ready customer service professional focused on empathetic problem solving.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Customer Service Representative, Remote Customer Support, Email Support, Phone Customer Service, Customer Representative, Customer Service Associate, Customer Service, Live Chat |
| Skills | Excel, Customer Support, Inbound Calls, Outbound Calling, Problem Solving, Customer Empathy, Patience, Multitasking, Typing Speed, Computer Literacy, Appointment Scheduling, WhatsApp |

## What I'm looking for

```text
I’m looking for remote customer support via email, chat, or voice, where I can deliver empathetic problem-solving, clear communication, and fast follow-ups—while being paid in USD and working for a team that values quality service.
```

## About

```text
I’m a reliable, empathetic customer service professional with experience handling inbound and outbound calls in a fast-paced call center environment. I’m skilled in clear communication, calm decision-making, and solving customer problems effectively—even under pressure.

In my Customer Service Representative role at Affordable Homes, I supported potential and existing customers with housing inquiries, availability, and booking. I maintained accurate customer records and call logs using Microsoft Excel, and I used WhatsApp Business for follow-up communication and appointment scheduling.

I bring strong customer empathy, patience, and multitasking, along with fast, accurate typing and basic computer literacy. I’m available for remote customer service (email, chat, and voice) and I’m looking for a company that pays in USD and values quality service.
```

## Experience

### Customer Service Rep

Affordable Homes. Jan 2024 - Present

```text
Handled inbound and outbound calls for potential and existing customers, providing support on housing inquiries, availability, and booking. Maintained accurate customer records and call logs in Excel and used WhatsApp Business for follow-ups and appointment scheduling.
```

Skills: Customer-Support, Inbound-Calls, Housing-Inquiries-Support, Appointment-Scheduling, Problem-Solving, Customer-Empathy, Multitasking, Excel

## Education

### EU Business School

Bachelor. 2026 - Present

```text
Currently enrolled in a Bachelor program at EU Business School (Digital Campus) in Barcelona, Spain.
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### Mivera Secondary School

A-level. 2015 - 2018

```text
Completed A-level studies at Mivera Secondary School in Nigeria from September 2015 to May 2018.
```

## Tech stack

- Gmail
- WhatsApp
- Microsoft Excel
- Remote

To contact Amarachi Mary, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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