# Aman Ranjan

Aman Ranjan is a remote worker on Himalayas, Senior Process Lead at Infosys BPM Limited, based in India.

Source: https://himalayas.app/@amanranjan1

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Senior Process Lead at Infosys BPM Limited, supporting process operations and delivering business-process requirements.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1732k+ INR |
| Job categories | Process Lead, Customer Service Executive, Research Analyst |
| Skills | Process Coordination, Process Operations, Operational Support, Process Performance, Quality Control, Loan Verification, Client Servicing, Audit Support, Compliance Support, Payment Processing, Overdrafts, Business Research, Web Research, Business Verification, Database Management |

## About

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At Infosys BPM Limited, I support process operations and deliver business-process requirements as a Senior Process Lead. I contribute to process performance, quality, and day-to-day operational activities.

At HSBC, I delivered client service to commercial and individual clients while maintaining audit and compliance requirements. I verified loan documents, processed approval documentation and payments, and provided overdraft facilities.

At Convergys India Pvt. Ltd., I prepared and updated D&B database records and researched company information through web research and telephone interviews. I conducted business interviews mainly in French and compiled business reports and insights.

I hold a B.A. (Hons.) in French Language from English and Foreign Languages University, Hyderabad. I have working knowledge of French, English, and Hindi.
```

## Experience

### Senior Process Lead (current)

Infosys BPM Limited. Oct 2023 - Present

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Supporting process operations and delivering business-process requirements. Contributing to process performance, quality, and day-to-day operational activities.
```

Skills: Process-Coordination, Operational-Support, Quality-Management, Performance-Management

### Customer Service Executive

[HSBC](https://himalayas.app/companies/hsbc). Jul 2017 - Oct 2023

```text
Delivered high-performance client service to commercial and individual clients while maintaining audit and compliance requirements. Verified loan documents, processed documentation for approval, provided overdraft facilities, and handled payment-related actions including client blacklist/de-blacklist processing on BDE.
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Skills: Client-Servicing, Loan-Verification, Audit-Compliance, Payment-Processing, BDE, Banking-Operations

### Lead Research Analyst

Convergys India Pvt. Ltd.. Aug 2014 - May 2016

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Prepared and updated D&B database records for companies, covering basic company information through financial reports. Conducted extensive web research and telephone-based business interviews, mainly in French, to obtain and validate business information.
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Skills: Web-Research, Business-Interviews, Database-Management, French, Financial-Reporting, Data-Validation

## Education

### English and Foreign Languages University, Hyderabad

Bachelor of Arts (Hons.), French Language

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Pursued a Bachelor of Arts (Hons.) in French Language.
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### G.D. College, Begusarai, Bihar

Intermediate

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Completed Intermediate studies.
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### B.P. High School, Begusarai, Bihar

Matriculation

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Completed Matriculation.
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## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Aman, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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