# Amal M S

Amal M S is a remote worker on Himalayas, IT Asset Discovery Analyst at IQVIA, based in India.

Source: https://himalayas.app/@amalms1

```text
Windows Server Administrator at IQVIA improving BMC Discovery coverage and automating reporting workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1786k+ INR |
| Job categories | Windows Server Administrator, VMware Administrator, Infrastructure Engineer |
| Skills | Windows Server, VMware ESXi, VCenter, Active Directory, Windows Server Administration, VSphere, Windows Provisioning, BMC Discovery, Incident Management, P1 P2 Support, Root Cause Analysis, Patch Management, Backup and Disaster Recovery, Veeam Backup and Replication, DNS |
| LinkedIn | https://linkedin.com/in/amal-m-s-3a121a173 |

## What I'm looking for

```text
I’m seeking to return to a hands-on Windows/VMware infrastructure role.
```

## About

```text
At IQVIA, I improve BMC Discovery coverage by identifying and closing discovery and data-quality gaps. I also build AI-powered dashboards and automation agents using Microsoft Copilot Studio to streamline discovery and reporting workflows.

Previously, as a Server Administrator at CotivitiIndiaPvt Ltd, I commissioned an ESXi host and added it to vCenter, then deployed and configured Windows VMs. Across my infrastructure roles, I’ve supported P1/P2 incidents, managed Windows and VMware environments, and worked on backup and disaster recovery.
```

## Experience

### IT Asset Discovery Analyst (current)

[IQVIA](https://himalayas.app/companies/iqvia). Jun 2026 - Present

```text
Applies Windows Server and virtualization background to improve asset discovery accuracy and infrastructure visibility. Drives BMC Discovery coverage improvements and builds AI-powered dashboards and automation agents using Microsoft Copilot Studio.
```

Skills: Windows-Server, Virtualization, BMC-Discovery, Microsoft-Copilot-Studio, Technical-Documentation

### Server Administrator

Cotiviti India Pvt Ltd. Jan 2023 - Jun 2026

```text
Served as primary support contact for physical servers in a multi-domain enterprise environment. Commissioned new ESXi host configurations, deployed Windows VMs, and automated routine operational activities using scripts and AI-assisted tools.
```

Skills: VMware-ESXi, VCenter, Windows-Server, Active-Directory, AppViewX, Scripting, AI-assisted-Automation

### IT Operation Analyst I

Conduent Business Services India LLP. Jan 2021 - Dec 2022

```text
Diagnosed and resolved major incidents across enterprise infrastructure and provided on-call P1/P2 support. Managed virtual machines across vCenter and VMware hosts, and performed root-cause analysis.
```

Skills: Incident-Management, VMWare, VCenter, Windows-Server, DNS, DHCP, Group-Policy, Root-Cause-Analysis

### System Engineer

Eynetech Service Pvt Ltd. Mar 2019 - Jan 2021

```text
Managed Azure VMs, backup and blob storage, Azure Active Directory, and Microsoft 365. Installed and configured Exchange Server and managed Hyper-V virtualization.
```

Skills: Azure, Active-Directory, Microsoft-365, Exchange-Server, Hyper-V, Veeam, Solarwinds, Connectwise

### System Engineer

Cybine Infratech Pvt Ltd. Mar 2018 - Mar 2019

```text
Provided first-level infrastructure support and troubleshooting, with escalation of complex issues. Managed software firewalls and end-user support, and documented system configurations and processes.
```

Skills: Infrastructure-Support, Troubleshooting, Firewalls, end-user-support, Documentation

## Education

### IBM

Generative AI: Prompt Engineering Basics, Artificial Intelligence

```text
Completed Generative AI: Prompt Engineering Basics training.
```

### Oracle University

Oracle Cloud Foundations Associate, Cloud Computing

```text
Earned the Oracle Cloud Foundations Associate certification.
```

### International Institute of Information Technology, Bengaluru

Advanced Executive Program, Cybersecurity. Grade: CGPA 3.88/4

```text
Completed an Advanced Executive Program in Cybersecurity with a CGPA of 3.88/4.
```

### VMware IT Academy

Cloud and Virtualization Concepts, Virtualization

```text
Completed Cloud and Virtualization Concepts training.
```

### VMware IT Academy

Software Defined Storage Concepts, Storage

```text
Completed Software Defined Storage Concepts training.
```

### VMware

Introduction to VMware Tanzu Portfolio, Cloud Computing

```text
Completed Introduction to VMware Tanzu Portfolio training.
```

### 3CX

3CX Basic, Telecommunications

```text
Completed 3CX Basic training.
```

### Kannur University

Bachelor of Science, Electronics. 2014 - 2017. Grade: GPA 65.14

```text
Earned a Bachelor of Science in Electronics with a GPA of 65.14.
```

## Tech stack

- Veeam Backup & Replication
- F5
- Jira
- Windows Server
- Azure Active Directory
- 3CX
- VMware vSphere
- VMware ESXi
- ServiceNow
- AppViewX

To contact Amal, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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