# Alma Gálvez

Alma Gálvez is a remote worker on Himalayas, Variable Compensation Analyst at OpenText, based in Mexico.

Source: https://himalayas.app/@almaglvez

```text
I support global sales teams with accurate compensation, commissions, payroll, reporting, and customer-focused operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Mexico |
| Authorized to work in | Mexico |
| Salary expectations | 394k+ MXN |
| Job categories | Sales Compensation Analyst, Payroll Analyst, Sales Operations Analyst, Compensation Analyst |
| Skills | Sales Compensation, Commissions, Payroll, Reporting, Customer Support, Global Collaboration, Finance, Human Resources, Anaplan, SAP, Callidus, Xactly, Talent Central, Tableau, SFDC, Spanish, English, Data Analysis, KPI Reporting, Incentive Compensation, Sales Reporting |
| LinkedIn | https://linkedin.com/in/alma-janeth-galvez |

## What I'm looking for

```text
I'm looking to support global sales organizations through accurate compensation, commissions, payroll, reporting, and responsive internal customer service.
```

## About

```text
I've supported global sales compensation and payroll operations at OpenText and Micro Focus, helping internal sales employees receive accurate, timely incentive payments.

At OpenText, I validated compensation calculations, uploaded files to internal systems, created KPI reports, supported SFDC claims, and drove compliant payroll processes using TalentCentral and SAP. I also managed the internal support mailbox as a first point of contact for sales-team inquiries.

Previously, I led sales-letter generation in Anaplan, built compensation process reports, and provided incentive-platform support in Xactly. My earlier leadership roles strengthened my customer service, team management, operations, and cross-functional collaboration skills.
```

## Experience

### Variable Compensation Analyst

[OpenText](https://himalayas.app/companies/opentext). Feb 2023 - Mar 2026

```text
Supported compensation calculation and payroll processes, ensuring accurate and timely payments to internal sales employees. Managed internal support mailbox and provided high-quality customer service to sales teams.
```

Skills: Data-Analysis, KPI-Reporting, SFDC, Talent-Central, SAP, Customer-Support, Compensation, Payroll

### Sales Compensation Analyst

Micro Focus. Oct 2017 - Jan 2023

```text
Led the end-to-end generation and delivery of Sales Letters for internal employees using Anaplan. Created reports to track, monitor, and control compensation processes and provided system support for sales incentive platforms.
```

Skills: Anaplan, Xactly, Reporting, Sales-Compensation, System-Support

### General Manager

Kary Ortegon Spa. Jan 2017 - Sep 2017

```text
Managed and supervised full operations of the Spa. Led a 10-employee team, ensuring customer satisfaction and a healthy work environment.
```

Skills: Operations-Management, Team-Leadership, Customer-Satisfaction

### Administrative Manager

Despertar para Sanar, A.C.. Nov 2015 - Dec 2016

```text
Managed and supervised all administrative functions, working closely with the Director.
```

Skills: Administration, Management

### Director

DIF Guadalajara. May 2013 - Sep 2015

```text
Managed full operations of Community and Child Development Centers. Led teams of ~20 employees, ensuring efficient operations, compliance, and service quality.
```

Skills: Operations-Management, Team-Leadership, Compliance, Service-quality

### Bilingual Customer Service Agent

[Teleperformance](https://himalayas.app/companies/teleperformance-com). Feb 2012 - Apr 2013

```text
Resolved customer issues and supported service-related requests. Maintained high customer satisfaction through effective communication.
```

Skills: Customer-Service, Communication-Skills, Issue-Resolution

## Education

### University of Guadalajara

Bachelor's Degree, Marketing

```text
Bachelor's Degree in Marketing from the University of Guadalajara, completed in July 2002.
```

## Tech stack

- Tableau
- SAP
- Anaplan
- Xactly

To contact Alma, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Gina Yfarraguerri](https://himalayas.app/@ginayfarraguerri): Head of Customer Experience, KORE Payment
- [Luis Ibarra](https://himalayas.app/@luisibarra): HR Specialist Compensation & Benefits, Robert Bosch
- [Jairo Cuevas](https://himalayas.app/@jairocuevas): Associate Support (INC & Engineering), Contact
- [Elisa Torres Chacón](https://himalayas.app/@elisatorreschacn): Business Operations Manager, Arcadia TCG
- [Alejandro Pacheco](https://himalayas.app/@alejandropacheco): Business Operations Coordinator, Sercomm
- [Diego Fernando](https://himalayas.app/@diegofernando): Sales Operations Analyst, Accenture
- [Gabriel Castro Robles](https://himalayas.app/@gabrielcastrorobles): Sales Compensation Analyst III, Nutanix
- [Christian Trevizo](https://himalayas.app/@christiantrevizo): HR IT Business Partner Coordinator, Grupo Lala Corporativo
- [Angel Manuel Avelino Olmos](https://himalayas.app/@angelmanuelavelinool): Administrative Assistant, Grupo Ostem
- [Ульяна User](https://himalayas.app/@user787): Customer Support & Operations Team Lead, NDA