# Ali Pasha

Ali Pasha is a remote worker on Himalayas, Senior Business Travel Consultant at Navan TMC, based in India.

Source: https://himalayas.app/@alipasha1

```text
Senior Business Travel Consultant at Navan TMC managing corporate bookings, itinerary changes, and travel disruptions.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Business Travel Consultant |
| Skills | Corporate Travel Management, International Flight Booking, Travel Reservations, GDS, Sabre GDS, Ticketing, Fare Rules, Itinerary Changes, Cancellations, Refunds, Exchange, Reissues, Hotel Reservations, Train Booking, Car Rental Bookings |

## About

```text
At Navan TMC, I manage end-to-end corporate travel arrangements, including global flight bookings, itinerary changes, cancellations, refunds, exchanges, and reissues. I use Sabre and other travel technology platforms to manage reservations and servicing.

At BCD travel, I handled corporate flight bookings and hotel reservations through TripSource, along with changes and booking disputes. I also arranged train travel across Europe and America using Euro Rail, Trainline, Amtrak, and SNCF.

As a Guest Service Assistant at AirAisa (India), I worked across passenger facilitation, check-in, boarding gate operations, reservations, and IROP functions. I also trained new staff on front desk operations, customer service, and company policies.

Earlier, as a Customer Service Representative at Trujet Airline, Turbo Megha Airways Pvt Ltd., I supported check-in and boarding operations, processed refunds and exchanges, and handled customer concerns. My experience also includes airport handling, baggage services, and ramp activities.
```

## Experience

### Senior Business Travel Consultant

Navan TMC. Apr 2026 - Sep 2026

```text
Managed end-to-end corporate travel arrangements for business travellers, ensuring accurate, efficient, and policy-compliant travel solutions. Handled global flight bookings, itinerary changes, cancellations, refunds, exchanges, and reissues using GDS and corporate travel platforms.
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### Senior Associate (Travel Consultant)

BCD Travel. Dec 2022 - Dec 2025

```text
Provided corporate travel arrangements including flight bookings, cancellations, modifications, and refunds. Communicated with airlines and business partners through email, phone, and live chat, and handled hotel and rental car bookings globally.
```

Skills: GDS, Flight-Booking, Hotel-Reservations, Car-Rental-Bookings, Customer-Service, Problem-Solving, Euro-Rail, Trainline, Amtrak, SNCF, TripSource

### Guest Service Assistant

AirAsia (India). Jan 2020 - Dec 2022

```text
Handled check-in services, boarding gate operations, excess baggage collection, seat sales, and onboard meal sales. Managed reservation and IROP functions, baggage services, and ramp activities, while ensuring safety and security.
```

Skills: Departure-Control-Systems, GoNow, Check-in, Boarding-Operations, Baggage-Service, Ramp-Safety, Dangerous-Goods-Training, Customer-Service, Problem-Solving

### Customer Service Representative

Trujet Airline, Turbo Megha Airways Pvt Ltd.. Sep 2017 - Dec 2019

```text
Performed check-in services, boarding gate operations, and handled baggage services. Engaged with customers to understand needs, resolved complaints, and processed refunds, exchanges, and service requests.
```

Skills: Check-in, Boarding-Operations, Baggage-Service, Customer-Service, Problem-Solving, Refunds, Exchange

## Education

### Fledge Institute of Aviation and Hospitality

Advanced Diploma, Aviation & Management. 2016 - 2017

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Completed an Advanced Diploma in Aviation & Management from 2016 to 2017.
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### Sabarmati University

Bachelor of Commerce, Commerce. 2013 - 2016

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Earned a Bachelor of Commerce from Sabarmati University from 2013 to 2016.
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### Institute of Open Schooling

12th, General Studies. 2011 - 2013

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Completed 12th grade from the Institute of Open Schooling from 2011 to 2013.
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### Vijayanagar Composite Junior

10th, General Studies. 2010 - 2011

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Completed 10th grade from Vijayanagar Composite Junior from 2010 to 2011.
```

## Tech stack

- Salesforce
- Slack
- Microsoft Teams
- Microsoft Office 365
- Microsoft Excel

To contact Ali, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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