# Alexis Weekley

Alexis Weekley is a remote worker on Himalayas, Customer Support Representative at Nitrado, based in Germany.

Source: https://himalayas.app/@alexisweekley

```text
Game developer at Nodecraft who developed early elements of an Unreal Engine plugin and supported product testing.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Germany |
| Authorized to work in | Germany |
| Salary expectations | 65k+ USD |
| Job categories | Game Developer, Customer Support Representative, QA Tester |
| Skills | Game Development, Unreal Engine, C++, Python, Blueprint Programming, Game Asset Creation, Functional Testing, Quality Assurance, Bug Tracking, Computer Aided Design, 3D Modeling, 3D Printing, Rapid Prototyping, Technical Support, Server Troubleshooting |

## About

```text
At Nodecraft, I developed early elements of an Unreal Engine plugin in collaboration with fellow developers. I also helped connect development and support teams during game panel migrations.

I assisted with quality assurance and testing strategies for product launches, executing test plans and reporting issues. My work included checking functionality and user experience.

Before that, I provided technical and billing support at Nodecraft, troubleshooting game server issues and writing knowledge base articles. I also tested game modpacks and assisted with server migrations and OS upgrades.

At Grover Musical Products, I designed and refined a 3D model of a guitar tuner, then printed and tested prototypes for manufacturer costing. I hold a Bachelor of Science in Game Programming and Development from Southern New Hampshire University.
```

## Experience

### Customer Support Representative (current)

Nitrado. Sep 2025 - Present

```text
Provided chat and ticket based technical support to clients, resolving issues efficiently and thoroughly. Uphold service standards and ensure timely and accurate resolutions.
```

Skills: Customer-Support, Problem-Solving, Communication-Skills, Documentation

### Junior Developer

Nodecraft. May 2023 - Sep 2024

```text
Developed early elements of an Unreal Engine plugin in collaboration with fellow developers. Acted as a liaison between development and support teams to facilitate seamless game panel migrations.
```

Skills: Unreal-Engine, C++, Python, Blueprint-Programming, Git, Jira, Perforce, Visual-Studio, Quality-Assurance, Testing

### Level 1 Customer Support Representative

Nodecraft. Oct 2021 - May 2023

```text
Provided technical and billing support to customers, troubleshooting game server issues. Authored knowledge base articles on game server processes and troubleshooting.
```

Skills: Customer-Support, Troubleshooting, Technical-Support, Documentation, Game-Servers

### Engineering Co-Op Student

Morrison Products Inc.. May 2019 - Aug 2019

```text
Conducted testing, data collection, and analysis for new product development. Assisted in system testing as part of engineering service offerings.
```

Skills: Testing, Data-Collection, Data-Analysis, System-Testing

### Intern

Grover Musical Products. May 2018 - Aug 2018

```text
Designed and refined a 3D model of a guitar tuner. Printed and tested prototypes before submission to manufacturers for costing.
```

Skills: 3D-Modeling, 3D-Printing, Prototyping, Testing

### Mentor

FIRST Robotics Competition

```text
Trained students in technical skills such as Computer Aided Design (CAD), 3D Printing and rapid prototyping. Advised student leaders on effective team planning, management and communication.
```

Skills: CAD, 3D-Printing, Rapid-Prototyping, Team-Leadership, Training, Communication-Skills

### Student Team Captain

FIRST Robotics Competition

```text
Led a student robotics team by assigning roles that aligned with each team members skills, interests and strengths. Trained other students in Computer Aided Design and 3D printing to ensure team readiness for the competition's build season.
```

Skills: Team-Leadership, CAD, 3D-Printing, Project-Planning, Communication-Skills, Collaboration

### Team Captain

Relay for Life

```text
Led and supported a volunteer team through fundraising and event operations. Developed and managed team volunteer schedules to ensure coverage for the 24-hour event.
```

Skills: Team-Leadership, Fundraising, Event-Operations, Scheduling

## Education

### Southern New Hampshire University

Bachelor of Science, Game Programming and Development. Grade: 3.92

```text
Pursuing a Bachelor of Science in Game Programming and Development with a GPA of 3.92.
```

## Tech stack

- Perforce
- Unreal Engine
- Visual Studio
- Jira
- Python
- C++
- Git

To contact Alexis, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Maxwell Cranston](https://himalayas.app/@maxwellcranston): Founder of Gameport / Quizmaster, Gameport
- [Gonzalo Guarner](https://himalayas.app/@gonzaloguarner): Fullstack Digital Twin Developer, Digital Twin Technology Gmbh
- [Mathias Zeibig](https://himalayas.app/@mathiaszeibig): Audio Technician, AudioPorto
- [Bianca Reusch](https://himalayas.app/@biancareusch): Solutions Consultant, Bonterra
- [Thomas Rz](https://himalayas.app/@thomasrz): C++ Developer (Junior), InstaLOD / RSX
- [Daniel Bischoff](https://himalayas.app/@danielbischoff): Senior Software Specialist, DB Systel
- [Deren Demircelik](https://himalayas.app/@derendemircelik): Warehouse Associate, Bosch
- [khizer khalid](https://himalayas.app/@khizerkhalid1): Independent Unity & 3D Developer, Self Employed
- [Jefferson Santos Pedro](https://himalayas.app/@jeffersonsantospedro): Betriebsleiter / Bestatter & Einbalsamierer, Families First Funeral Care & Cremation Service
- [Alina Voropaeva](https://himalayas.app/@alinavoropaeva): Unreal Engine 5 Tools Developer, Owlcat Games