# Alexandros Koutroudis

Alexandros Koutroudis is a remote worker on Himalayas, Customer Service Representative at Public Group, based in Greece.

Source: https://himalayas.app/@alexandroskoutroudis

```text
Cybersecurity student building a Kali Linux vulnerability assessment lab with Nmap, Wireshark and documented remediation recommendations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Greece |
| Authorized to work in | Greece |
| Salary expectations | 40k+ EUR |
| Job categories | Cybersecurity Analyst, IT Support Specialist, Network Support Specialist |
| Skills | Vulnerability Assessment, Cybersecurity, Nmap, Wireshark, NVD, CVSS, TCP IP, Network Troubleshooting, Routing, Switching, Linux, Kali Linux, BASH, Log Analysis, VirtualBox |
| LinkedIn | https://linkedin.com/in/alexandros-koutroudis-a430852b5 |
| GitHub | https://github.com/kotre30 |

## What I'm looking for

```text
I'm looking for an entry-level position in cyber security, IT support or network support.
```

## About

```text
I built an isolated home lab with Kali Linux and Metasploitable 2 in VirtualBox to practise vulnerability assessment. I scanned the target with Nmap, researched CVEs using NVD and CVSS, and documented remediation recommendations.

In the lab, I analysed traffic with Wireshark and compared FTP’s clear-text password transmission with SSH encryption. I also reviewed failed SSH logins in auth.log and wrote a Bash script to count failures by IP.

At Public Group, I supported customers by phone, email and chat with orders, returns, refunds and deliveries. I used a CRM and internal systems to keep request records and worked with internal teams to resolve customer issues.
```

## Experience

### Customer Service Representative

Public Group. Jun 2026 - Sep 2026

```text
Supported customers by phone, email and chat regarding orders, returns, refunds and deliveries. Used a CRM and internal systems, kept accurate records, and worked with internal teams to resolve issues.
```

Skills: CRM, Customer-Support, Communication-Skills, Problem-Solving, Remote-Work

## Education

### IEK AKMH

Diploma, Network & Telecommunications

```text
Pursuing a Network & Telecommunications diploma with an expected graduation in June 2027.
```

### Workearly

Cybersecurity Essentials, Cybersecurity

```text
Earned the Cybersecurity Essentials certification in October 2026.
```

### 1st General High School of Ptolemaida

General High School Diploma, General. Grade: 18/20

```text
Completed general high school education with a grade of 18/20.
```

### Udemy

Course, Cyber Security

```text
Completed the Cyber Security: From Beginner to Expert course.
```

### Cisco Networking Academy

Course, Cyber Security

```text
Completed the Introduction to Cyber Security course.
```

### ELLUM

Course, IT Skills

```text
Completed the IT Skills course covering digital skills and Microsoft Office.
```

### LetsDefend

Course, Security Operations

```text
Completed the SOC Fundamentals course in November 2026.
```

## Tech stack

- Wireshark
- Linux
- Windows
- Kali Linux
- VirtualBox
- Nmap
- Bash
- Microsoft Office

To contact Alexandros, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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