# Alexandra Hongayo

Alexandra Hongayo is a remote worker on Himalayas, Carrier Project Manager at Comcast, based in Philippines.

Source: https://himalayas.app/@alexandrahongayo

```text
Carrier Project Manager at Comcast coordinating carrier projects and deliverables across stakeholders.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Project Manager, Order Management, Operations Manager, Team Lead |
| Skills | Project Management, Project Coordination, Order Management, Stakeholder Management, Customer Management, Service Delivery Coordination, Team Supervision, Task Management, Priority Management, Issue Resolution, Escalation Management, Cross Functional Collaboration, information gathering, Reporting, Operational Coordination |

## About

```text
At Comcast, I coordinated carrier-related project activities and deliverables, sharing project information and requirements across stakeholders and monitoring tasks and priorities to support timely completion.

Previously, I coordinated order and service delivery activities at ACCENTURE – VERIZON and ACCENTURE – VERIZON / MSIM, including customer-facing order management and Managed Services Project Management. At ACCENTURE – VERIZON, I also supervised a team supporting Disconnect orders; earlier, I handled customer support at TELETECH – MORGAN STANLEY and VXI GLOBAL – WESTERN UNION.
```

## Experience

### Carrier Project Manager

[Comcast](https://himalayas.app/companies/comcast). Jun 2024 - Sep 2026

```text
Manage and coordinate carrier-related project activities and deliverables. Coordinate project information and requirements across relevant stakeholders, monitoring tasks and priorities to support timely completion.
```

Skills: Project-Management, Coordination, Stakeholder-Management, Task-Management, Communication-Skills

### Team Lead

[Accenture](https://himalayas.app/companies/accenture). Oct 2020 - May 2024

```text
Supervised a team, providing day-to-day leadership, coordination, and operational support for Disconnect orders. Monitored operational activities and addressed issues requiring follow-up or escalation.
```

Skills: Team-Leadership, Supervision, Operations, Escalation-Management, Communication-Skills

### Order Manager / Managed Services Project Manager

[Accenture](https://himalayas.app/companies/accenture). Jan 2019 - Oct 2020

```text
Performed a dual role as Order Manager and Managed Services Project Manager. Coordinated project and order-related activities across stakeholders to support successful service delivery.
```

Skills: Stakeholder-Coordination, Service-Delivery, Communication-Skills, Order-Management, Project-Management

### Project Order Manager

[Accenture](https://himalayas.app/companies/accenture). Jun 2016 - Jan 2019

```text
Managed customer-facing order activities and coordinated requirements through the order management process. Served as a point of contact for customer-related concerns and order requirements.
```

Skills: Order-Management, Customer-Management, Coordination, Issue-Resolution, Communication-Skills

### Customer Service Representative

TeleTech. Nov 2014 - Jun 2015

```text
Provided customer support in a financial services environment. Handled customer inquiries and communicated information clearly and professionally.
```

Skills: Customer-Service, Communication-Skills, Financial-Services, Problem-Solving

### Customer Service Representative

[VXI Global](https://himalayas.app/companies/vxi-global-solutions-llc). Mar 2014 - Oct 2014

```text
Provided customer service and support in a fast-paced financial services environment. Handled customer inquiries and communicated information effectively.
```

Skills: Customer-Service, Communication-Skills, Financial-Services, Confidentiality

## Education

### Far Eastern University

Bachelor of Science, Psychology. 2008 - 2012

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Bachelor of Science in Psychology degree from Far Eastern University, completed in 2012.
```

### Diliman Preparatory School

High School Diploma, General Education. 1998 - 2008

```text
Completed elementary education through high school at Diliman Preparatory School from 1998 to 2008.
```

## Tech stack

- Microsoft Office

To contact Alexandra, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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