# Alexander Famous

Alexander Famous is a remote worker on Himalayas, Online Sales Representative at Sara Foam, based in Nigeria.

Source: https://himalayas.app/@alexanderfamous

```text
Customer support representative at Globacom (Glo) who handled telecom service enquiries and now supports online sales at Sara Foam.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 30k+ USD |
| Job categories | Customer Support Representative, Customer Experience Representative |
| Skills | Customer Support, Customer Experience, Telecommunications Customer Service, Online Sales, Customer enquiries handling, Complaint Resolution, Product Information, Troubleshooting, Sales Conversion, Order Coordination, Customer Relationship Management, Online Customer Communication, Record keeping, Procedure Following, Online Research |
| LinkedIn | https://linkedin.com/in/alexander-famous-5a1342372 |

## What I'm looking for

```text
I'm seeking a remote Customer Support or Customer Experience role where I can use my experience to deliver excellent customer service, build lasting customer relationships, and contribute to business growth in an international work environment. I'm open to roles hiring from Nigeria or worldwide.
```

## About

```text
At Globacom (Glo), I assisted customers with enquiries about telecommunications products, services, subscriptions, and account issues. I responded to complaints, provided guidance on services and packages, and escalated complex cases when necessary.

At Sara Foam, I managed online enquiries about foam products and supported customers from their initial questions through order confirmation. I recommended products based on customers' needs and budgets, followed up with prospective customers, and supported sales conversion.
```

## Experience

### Online Sales Representative

Sara Foam. Mar 2023 - Aug 2026

```text
Managed online customer enquiries, provided product information, and assisted customers through the purchasing process. Followed up with prospects and supported sales conversions.
```

Skills: Online-Sales, Client-Communication, Product-Knowledge, Order-Coordination, Follow-up, Digital-Communication

### Customer Support Team Member

Globacom (Glo). Sep 2020 - Feb 2023

```text
Assisted customers with telecommunications product and service enquiries, resolved complaints, and provided accurate information. Maintained professional communication and focused on customer satisfaction.
```

Skills: Client-Communication, Active-Listening, Problem-Solving, Troubleshooting, Record-keeping, Digital-Tools

## Education

### University of Lagos

Bachelor of Science, Sociology

```text
B.Sc. in Sociology from the University of Lagos, completed in 2019.
```

## Tech stack

- Google Docs
- Microsoft Word

To contact Alexander, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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