# Alessandro User

Alessandro User is a remote worker on Himalayas, Invoicing & Customer Care at Trumpy Tours, based in Italy.

Source: https://himalayas.app/@alessandrouser1

```text
Transport operations assistant with expertise in customer care and logistics.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Italy |
| Authorized to work in | Italy |
| Job categories | Logistics Assistant, Logistics Coordinator, Customer Service Manager, Operations Manager, Administrative Assistant, Transportation Coordinator, Operations Coordinator |
| Skills | Invoicing, Accounts Payable, Accounts Receivable, Data Entry, Excel, AS 400, AVES, Customer Service |

## What I'm looking for

```text
I am looking for a role that offers growth opportunities in logistics and customer service, within a supportive team environment.
```

## About

```text
My name is Alessandro Cangini, and I am a dedicated transport operations and administrative assistant with extensive experience in customer care and logistics management. Currently, I work at Trumpy Tours, where I handle invoicing and logistics administration for a prominent tour operator in the cruise industry. My role allows me to combine my passion for customer service with my organizational skills, ensuring smooth operations and satisfied clients.

Previously, I worked at Finsea (Yang Ming), specializing in import operations and customer care, where I honed my skills in intermodal transport. My tenure at DB Schenker further solidified my expertise in transport operations, invoicing, and accounts management. I thrive in fast-paced environments and am committed to delivering exceptional service while maintaining efficiency and accuracy in all tasks.
```

## Experience

### Invoicing & Customer Care (current)

Trumpy Tours. Nov 2024 - Present

```text
Handled invoicing, logistics administration, and customer care for a tour operator active in the cruise industry. This role involved managing financial records and ensuring smooth operational flow.
```

Skills: Invoicing, Cruise-Industry, Financial-Management, Customer-Service

### Operations & Invoicing

[DB Schenker](https://himalayas.app/companies/dsv). Jan 2020 - Dec 2024

```text
Managed comprehensive transport operations, customer service, and financial reconciliation including accounts payable and receivable. Performed detailed data entry for policies, shipments, and bookings to ensure accurate record-keeping.
```

Skills: Accounts-Payable, Accounts-Receivable, Data-Entry, Financial-Reconciliations, Customer-Service

### Operations & Customer Care

Finsea (Yang Ming). Apr 2024 - Oct 2024

```text
Responsible for managing import operations via truck and rail, alongside providing dedicated customer care. Specialized in optimizing intermodal transport solutions for efficient cargo movement.
```

Skills: Customer-Service

### Internship

Hartrodt Spedizioni. Jul 2019 - Sep 2019

```text
Completed an internship gaining a broad understanding of freight forwarding activities. This included exposure to documentation processes, operational procedures, and pricing strategies within the logistics sector.
```

Skills: Documentation, Logistics, Pricing, Supply-Chain-Management

## Education

### Italian Academy “Marina Mercantile”

Higher Technical Course, Infomobility and Logistic Infrastructure

```text
Completed a higher technical course in Infomobility and Logistic Infrastructure, specializing in Logistics and Transport Management. Gained expertise in the principles and practices of modern logistics and transportation systems.
```

### I.I.S.S. Majorana-Giorgi

High School Diploma, Scientific Studies

```text
Attended Scientific High School I.I.S.S. Majorana-Giorgi. Focused on a scientific curriculum, developing strong analytical and problem-solving skills.
```

## Tech stack

- DB

To contact Alessandro, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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