# Aleph Pantaleon

Aleph Pantaleon is a remote worker on Himalayas, Operations Manager at New York City Health + Hospitals, based in United States.

Source: https://himalayas.app/@alephpantaleon

```text
Healthcare operations leader at New York City Health + Hospitals who redesigned HERRC intake and placement workflows to improve care coordination.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 150k+ USD |
| Job categories | Healthcare Operations Manager, Healthcare Operations Director, Healthcare Program Manager, Clinical Operations Manager |
| Skills | Healthcare Operations, Multi State Clinical Operations, Medical Practice Management, Clinical Workflow Optimization, Patient Access, Physician Scheduler, Provider Productivity, Budget Oversight, Operational Performance Monitoring, KPI Reporting, Operational Dashboards, Workforce Planning, Supervision, Vendor Management, Value Based Care |

## About

```text
At New York City Health + Hospitals, I direct daily operations for Bridge To Home, coordinating staffing, workflows, and resources to support continuity of care. Previously, I redesigned HERRC’s guest intake and arrival workflow so medical screening and orientation took place before room placement.

At Riverside Medical Group, I improved staffing and workflows as Manager, Clinical Operations, increasing daily patient volume from approximately 30–40 to more than 50, with peak volume reaching 70. My work also includes overseeing operational budgets exceeding $5 million at HERRC, supporting value-based care initiatives at Summit Health, and coordinating oncology care at Memorial Sloan Kettering Cancer Center.
```

## Experience

### Operations Manager (current)

New York City Health + Hospitals. Oct 2025 - Present

```text
Direct daily operations of a residential healthcare program serving 44 patients, coordinating six staff across four shifts. Coordinate staffing, workflows, incident reporting, and facility operations.
```

Skills: Healthcare-Operations, Staff-Coordination, Incident-Reporting, Facilities-Management, Inventory-Management

### Director of Community Affairs

New York City Health + Hospitals. Oct 2024 - Jun 2025

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Directed operational coordination across three sites, supporting service delivery through multidisciplinary teams of more than 200 staff. Coordinated emergency preparedness and operational process redesign.
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Skills: Operational-Coordination, Emergency-Preparedness, Process-Redesign, Stakeholder-Management, Multidisciplinary-Team-Leadership

### Deputy Director

New York City Health + Hospitals. Dec 2023 - Oct 2024

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Oversaw operational budgets exceeding $5 million and coordinated vendor services across security, laundry, food, behavioral health, and medical operations. Supervised managers and developed operational dashboards.
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Skills: Budget-Management, Vendor-Management, Operational-Dashboards, Staff-Supervision, Risk-Mitigation, Continuity-Planning

### Program Manager

New York City Health + Hospitals. Mar 2023 - Dec 2023

```text
Redesigned guest intake and arrival workflow to ensure medical screening and orientation before room placement. Streamlined KPI reporting and implemented crisis-response frameworks.
```

Skills: Process-Improvement, KPI-Reporting, Crisis-Management, Workflow-Redesign, Stakeholder-Coordination

### Program Manager, Value-Based Care

Summit Health. Jan 2022 - Jan 2023

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Managed cross-functional healthcare initiatives supporting value-based care implementation and clinical workflow redesign. Partnered with Finance and Analytics teams to monitor operational KPIs.
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Skills: Value-Based-Care, Workflow-Redesign, KPI-Monitoring, Cross-Functional-Collaboration, Healthcare-Operations

### Manager, Clinical Operations

Riverside Medical Group. Mar 2021 - Jan 2022

```text
Managed daily clinical office operations, coordinating physician schedules and staffing. Increased daily patient volume from 30-40 to over 50 through staffing and workflow improvements.
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Skills: Clinical-Operations, Physician-Scheduler, Staff-Management, Patient-Satisfaction, Joint-Commission-Readiness

### Administrative & Training Supervisor III

Mount Sinai Hospital. Dec 2019 - Mar 2021

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Led implementation of a COVID-19 Plasma Center project, coordinating construction, staffing, and operational readiness. Developed and delivered employee training programs.
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Skills: Project-Implementation, Training-and-Development, Physician-Scheduler, Regulatory-Compliance, Operational-Readiness

### Senior Clinical Care Coordinator

Memorial Sloan Kettering Cancer Center. Jun 2014 - Dec 2019

```text
Coordinated oncology patient care activities, physician schedules, and interdisciplinary clinical workflows. Standardized care coordination processes and provided staff mentoring.
```

Skills: Cancer-Care-Coordination, Physician-Scheduler, clinical-workflows, Staff-Mentoring-And-Development, Joint-Commission-Readiness

## Education

### Project Management Institute

Project Management Professional (PMP), Project Management

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Project Management Professional (PMP) certification obtained in 2025.
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### Rutgers University

BA, Communication

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BA in Communication from Rutgers University.
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### Saint Peter's University

MBA, Healthcare Administration

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MBA in Healthcare Administration from Saint Peter's University.
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### Google

Google Project Management Certificate, Project Management

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Google Project Management Certificate obtained in 2023.
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## Tech stack

- Tableau
- Jira
- Google Workspace
- Trello
- Asana
- Microsoft Excel
- Microsoft Project

To contact Aleph, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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