# Alejandra Iduma

Alejandra Iduma is a remote worker on Himalayas, Administrative & Customer Relations Support at North GA Gutters and Roofing, based in Mexico.

Source: https://himalayas.app/@alejandraiduma

```text
Customer service and administrative support at North GA Gutters and Roofing, preparing roof inspection reports for insurance claims.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Mexico |
| Authorized to work in | Mexico |
| Salary expectations | 160k+ MXN |
| Job categories | Customer Service, Administrative Assistant, Office Administrator |
| Skills | Bilingual Customer Service, Remote Customer Support, Appointment Scheduling, Customer Follow up, CRM Management, AccuLynx, Roof Inspections, Report Preparation, Claims Documentation, Document Management, Records Management, Data Entry, Administrative Support, Microsoft Word, Excel |

## About

```text
At North GA Gutters and Roofing, I provided remote bilingual customer support to homeowners, coordinating appointments, project updates, and follow-ups by phone, email, and text.

I reviewed roof inspection photos, organized and labeled visible property damage, and prepared inspection reports to support homeowners during the insurance claim process.

At Notaria 95, I prepared and organized legal and notarial documentation, maintained client records, and supported clients with documentation requirements and administrative processes.

Earlier, I supported debt administration at Nezter Landing Solutions and office operations at Congreso del Estado de Sonora. I hold a Law Degree from Universidad de Sonora, Campus Hermosillo, and speak native Spanish and English at C1 level.
```

## Experience

### Administrative & Customer Relations Support

North GA Gutters and Roofing. Aug 2025 - Sep 2026

```text
Provided bilingual customer support and coordinated appointments, documentation, and follow-ups. Reviewed roof inspection photos and prepared detailed reports to support insurance claims.
```

Skills: Bilingual-Customer-Service, CRM-Management, AccuLynx, Appointment-Scheduling, Documentation, Report-Preparation, Data-Entry, File-Organization, Remote-Work

### Office Management & Administrative Support

Notaria 95. Jan 2020 - Jan 2025

```text
Prepared and organized legal and notarial documentation, managed client records, and supported administrative operations. Handled confidential information with discretion and accuracy.
```

Skills: Document-Management, Client-Communication, Record-keeping, Administrative-Support, Data-Entry, File-Organization

### Debt Administration Support

Nezter Landing Solutions. Jan 2019 - Jan 2020

```text
Supported debt administration processes, maintained client and account records, and assisted with administrative follow-up and documentation.
```

Skills: Debt-Administration, Records-Management, Client-Communication, Administrative-Support, Documentation

### Office Management & Administrative Support

Congreso del Estado de Sonora. Jan 2017 - Jan 2019

```text
Supported daily office operations, scheduling, documentation, and internal communication. Maintained organized files and assisted with legislative documentation processes.
```

Skills: Office-Administration, Scheduling, Documentation, Record-keeping, Communication-Skills

## Education

### Universidad de Sonora

Law Degree, Law. 2012 - 2017

```text
Pursued a Law Degree at Universidad de Sonora, Campus Hermosillo, from 2012 to 2017.
```

## Tech stack

- Google Docs
- Gmail
- Google Drive
- Google Workspace
- Google Sheets
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Alejandra, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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