# Akhlaq Ahmad

Akhlaq Ahmad is a remote worker on Himalayas, Customer Care Executive at Access Infrastructure & Telemedia Pvt. Ltd., based in India.

Source: https://himalayas.app/@akhlaqahmad

```text
Customer Care Executive who supported Bharti Airtel through Access Infrastructure & Telemedia Pvt. Ltd., handling customer concerns over calls.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Customer Service Support, Customer Service, Customer Support Representative |
| Skills | Customer Service, Client Communication, Inbound Calling, Outbound Calling, Active Listening, telephone etiquette, Customer concern resolution, English Communication, Microsoft Word, Excel, HTML, Python, Computer Literacy |

## What I'm looking for

```text
I’m seeking a Work From Home customer service support role and am open to role-related training and customer support systems. Availability and shift preference are to be discussed.
```

## About

```text
At Access Infrastructure & Telemedia Pvt. Ltd., I supported Bharti Airtel customer-care operations through its outsourcing arrangement.

I communicated with customers professionally, listened to their concerns, and handled my assigned customer-care responsibilities with a customer-focused approach.

I have experience with inbound and outbound calling, active listening, and professional telephone etiquette. I also have basic computer skills, including MS Word, MS Excel, HTML, and basic Python.

I’m currently in the third year of a Bachelor of Computer Applications at Government Degree College (GDC), Baramulla. I’m seeking a Work From Home customer service support role and am open to role-related training.
```

## Experience

### Customer Care Executive

Access Infrastructure & Telemedia Pvt. Ltd.. Feb 2026 - Sep 2026

```text
Supported customer-care operations for Bharti Airtel through the company's outsourcing arrangement. Communicated with customers professionally, listened to their concerns, and handled assigned responsibilities with a customer-focused approach.
```

Skills: Client-Communication, Customer-Service, Inbound-Calls, Outbound-Calls, Active-Listening, telephone-etiquette, Microsoft-Word, Excel, HTML, Basic-Knowledge-Of-Python

## Education

### Government Degree College, Baramulla

Bachelor of Computer Applications, Computer Applications. 2024 - Present

```text
Pursuing a Bachelor of Computer Applications (BCA), currently in the third year, with an expected completion in the future.
```

## Tech stack

- Python
- Microsoft Word

To contact Akhlaq, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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