# Akanshu Pal

Akanshu Pal is a remote worker on Himalayas, IT Administrator at Envigo Marketing Pvt. Ltd., based in India.

Source: https://himalayas.app/@akanshupal

```text
IT Administrator at Envigo Marketing managing Microsoft 365 and identity for 300+ users, with onboarding time reduced by 40%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 503k+ INR |
| Job categories | IT Administrator, Technical Support Engineer, Systems Administrator |
| Skills | IT Operations, Remote Technical Support, Microsoft 365 Administration, Microsoft Entra ID, Active Directory, User Provisioning, User Deprovisioning, Role Based Access Control, Multi Factor Authentication, Windows Server 2022, Windows 10, Windows 11, VPN Troubleshooting, DNS, DHCP |

## What I'm looking for

```text
I'm open to 100% remote, hybrid, or rotational night-shift work aligned with US/UK hours, and can join within 15 days or less.
```

## About

```text
At Envigo Marketing Pvt. Ltd., I manage daily IT operations and provide remote and on-site support for 300+ corporate users. I administer Microsoft 365 and manage identity and access through Microsoft Entra ID and on-premises Active Directory.

I streamlined remote employee onboarding and offboarding workflows, reducing account setup and device provisioning time by 40%. I also monitor endpoint security alerts with Wazuh and troubleshoot VPN, DNS, and home-office connectivity issues.

Before that, at MS Computers, I provided L1/L2 technical support for hardware, operating system, network, and application issues. I also maintained Windows systems, supported Outlook and PST migrations, and documented troubleshooting solutions.
```

## Experience

### IT Administrator (current)

Envigo Marketing Pvt. Ltd.. Jun 2025 - Present

```text
Manage daily IT operations and provide remote and on-site support for 300+ corporate users. Administer Microsoft 365, Entra ID, and endpoint security, and streamlined onboarding/offboarding workflows reducing setup time by 40%.
```

Skills: Microsoft-365, Microsoft-Entra-ID, Active-Directory, VPN, Wazuh, Endpoint-Security, IT-Support, User-Provisioning, Identity-Management

### Technical Support Engineer

MS Computers. Mar 2024 - May 2025

```text
Provided L1/L2 technical support for hardware, OS, network, and application issues via remote tools and phone. Installed and maintained Windows systems, configured Outlook, and documented solutions in the knowledge base.
```

Skills: L1-L2-Support, Windows, Remote-Desktop, Outlook, Troubleshooting, Documentation

## Education

### Guru Jambheshwar University

Bachelor of Science, Computer Science

```text
Pursuing a Bachelor of Science in Computer Science through distance education.
```

### Google Cloud

Certification in Trust and Security with Google Cloud, Cloud Security

```text
Completed a certification in Trust and Security with Google Cloud.
```

### DEFT Institute of Master Technology

Diploma in Hardware & Networking (DHSN), Hardware and Networking

```text
Completed a Diploma in Hardware and Networking.
```

### National Institute of Open Schooling

Senior Secondary (Class XII), General Studies

```text
Completed Senior Secondary education (Class XII).
```

## Tech stack

- Nextcloud
- Slack
- Microsoft Teams
- Freshservice
- Ubuntu
- Linux
- Windows 10
- Zoom
- TeamViewer
- VMware ESXi
- ServiceNow
- Wazuh
- Microsoft Outlook
- Microsoft Entra ID

To contact Akanshu, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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